Key Account Manager

Private Advertiser; Kuala Lumpur; On-site; MYR 60,000 - 110,000; Full time

Benefits offered by this job

Health and insurance benefits

Travel allowance

Job summary

Private Advertiser in Kuala Lumpur seeks a capable Partner Relationship Manager to oversee day-to-day partner relations and ensure smooth execution of trade-in programs and campaigns.

You will coordinate cross-functionally with Area Management, Product and Operations, monitor performance, and drive continuous improvement across retail channels while delivering timely updates to partners.

Qualifications

• Diploma in business or related field; degree is an advantage.
• 2–3 years in Key Account Management or related roles.
• Strong communication and relationship-building skills.
• Highly organized with coordination and multitasking abilities.
• Proficient in Excel and PowerPoint; presentation skills essential.

Responsibilities

• Act as the primary working-level contact for assigned partners.
• Coordinate rollout of trade-in programs, campaigns, promotions and launches.
• Work with Area Management Lead and internal teams for aligned execution.
• Track campaign performance and prepare regular partner updates.
• Manage day-to-day operational issues and drive improvements.
• Share field insights and market observations with partners.

Skills

Excel

PowerPoint

Communication

Relationship management

Cross-functional coordination

Organizational skills

Education

Diploma in Business or Related Field

Bachelor's degree (advantage)

Job description

You will be responsible for managing the day-to-day relationships with assigned partners and supporting the successful execution of trade-in programs, campaigns, and strategic initiatives. You will serve as the main operational liaison between partners and internal teams, ensuring smooth communication, timely execution, and continuous improvement across retail channels.

Key Responsibilities

1. Partner Relationship Management:

• Act as the primary working-level contact for assigned partners.
• Build and maintain strong relationships with partner PICs and operational teams.
• Support regular business reviews and operational discussions with partners.

2. Program & Campaign Execution:

• Coordinate the rollout of trade-in programs, campaigns, promotions, and product launches.
• Ensure all program deliverables are executed according to agreed timelines.
• Support partners on ongoing initiatives and activation planning.

3. Cross-Functional Coordination:

• Work closely with Area Management Lead and internal stakeholders to ensure execution alignment.
• Coordinate with Product and Operations teams to facilitate program implementation.
• Ensure information is communicated accurately and promptly across teams.

4. Performance Monitoring & Reporting:

• Track campaign performance and key operational metrics.
• Prepare regular reports and updates for internal stakeholders and partners.
• Monitor deliverables and proactively follow up on outstanding action items.

5. Operation Issue Management:

• Manage and resolve day-to-day operational issues raised by partners.
• Escalate critical issues where necessary and coordinate resolution across departments.
• Identify recurring issues and recommend process improvements.

6. Market & Execution Insights:

• Consolidate feedback from Channel Operations and retail partners.
• Share field insights, customer feedback, and market observations with partners.
• Support continuous improvement of programs based on operational learnings.

What we are looking for:

• Diploma qualification; Degree in Business, Marketing, or related field is an advantage.
• At least 2 – 3 years of experience in Key Account Management, Business Development, Account Executive, or similar roles.
• Strong communication and relationship management skills.
• Highly organized with strong coordination and multitasking abilities.
• Able to work cross-functionally in a fast-paced environment.
• Proficient in Microsoft Excel, PowerPoint, and presentation preparation.
• Self-motivated, proactive, and detail-oriented

Competitive salary and performance-based incentives.

Opportunity to lead and grow within a fast-expanding tech company.

Comprehensive training and development programs.

• Health and insurance benefits.
• Travel allowance.