Key Account Manager

Remobie Technologies SDN. BHD.; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Health insurance

Travel allowance

Training programs

Job summary

Remobie Technologies SDN. BHD. in Kuala Lumpur is seeking a proactive Partner Relationship Manager to oversee day-to-day partner interactions and to drive successful execution of trade-in programs, campaigns, and strategic initiatives.

You will coordinate with cross-functional teams, monitor performance, report insights, and resolve issues, while delivering continuous program improvements and ensuring timely communication with partners and internal stakeholders.

Qualifications

• Diploma or degree in business, marketing or related field.
• 2–3 years in Key Account Management, BD, or related roles.
• Strong communication and relationship management skills.
• Highly organized with coordination and multitasking abilities.

Responsibilities

• Act as the primary working-level contact for assigned partners.
• Coordinate rollout of trade-in programs, campaigns, promotions, and launches.
• Work with Area Management Lead and internal teams to ensure alignment.
• Track campaign performance and prepare regular reports for stakeholders.
• Manage day-to-day operational issues and coordinate resolutions.
• Share field insights and market observations to support program improvements.

Skills

Communication

Relationship mgmt

Organizational skills

Cross-functional

Excel

PowerPoint

Presentation prep

Detail-oriented

Education

Diploma qualification

Degree in Business/Marketing

Tools

Microsoft Excel

PowerPoint

Job description

You will be responsible for managing the day-to-day relationships with assigned partners and supporting the successful execution of trade-in programs, campaigns, and strategic initiatives. You will serve as the main operational liaison between partners and internal teams, ensuring smooth communication, timely execution, and continuous improvement across retail channels.

Key Responsibilities

1. Partner Relationship Management

• Act as the primary working-level contact for assigned partners.
• Build and maintain strong relationships with partner PICs and operational teams.
• Support regular business reviews and operational discussions with partners.

2. Program & Campaign Execution

• Coordinate the rollout of trade-in programs, campaigns, promotions, and product launches.
• Ensure all program deliverables are executed according to agreed timelines.
• Support partners on ongoing initiatives and activation planning.

3. Cross-Functional Coordination

• Work closely with Area Management Lead and internal stakeholders to ensure execution alignment.
• Coordinate with Product and Operations teams to facilitate program implementation.
• Ensure information is communicated accurately and promptly across teams.

4. Performance Monitoring & Reporting

• Track campaign performance and key operational metrics.
• Prepare regular reports and updates for internal stakeholders and partners.
• Monitor deliverables and proactively follow up on outstanding action items.

5. Operation Issue Management

• Manage and resolve day-to-day operational issues raised by partners.
• Escalate critical issues where necessary and coordinate resolution across departments.
• Identify recurring issues and recommend process improvements.

6. Market & Execution Insights

• Consolidate feedback from Channel Operations and retail partners.
• Share field insights, customer feedback, and market observations with partners.
• Support continuous improvement of programs based on operational learnings.

What we are looking for

• Diploma qualification; Degree in Business, Marketing, or related field is an advantage.
• At least 2 – 3 years of experience in Key Account Management, Business Development, Account Executive, or similar roles.
• Strong communication and relationship management skills.
• Highly organized with strong coordination and multitasking abilities.
• Able to work cross-functionally in a fast-paced environment.
• Proficient in Microsoft Excel, PowerPoint, and presentation preparation.
• Self-motivated, proactive, and detail-oriented
• Competitive salary and performance-based incentives.
• Opportunity to lead and grow within a fast-expanding tech company.
• Comprehensive training and development programs.
• Health and insurance benefits.
• Travel allowance.