4RX6V975 | Technical Account Manager

TTUKoffer; Kuala Lumpur; On-site; MYR 112,000 - 167,000; Full time

Job summary

TT UKoffer Ltd. in Kuala Lumpur is seeking a Technical Account Manager to bridge our enterprise clients with global technical teams and drive successful cloud deployments. You will own client relationships, articulate value, and coordinate internal resources across the lifecycle.

This role requires hands-on experience with Java, cloud architectures, and platforms (AWS/Azure/GCP), plus Docker/Kubernetes, enabling scalable, fault-tolerant solutions in a fast-paced cloud environment.

Qualifications

• Bachelor's degree with at least 7 years of experience, including Java development.
• Solid IT, computer science and cloud computing background with networking and enterprise apps.
• Proven cloud architecture design, distributed systems, and HA/DR with migration experience.
• Hands-on with Microservices, Docker, Kubernetes, and/or Serverless technologies.
• Experience in customer-facing technology consulting; familiar with AWS/Azure/GCP.

Responsibilities

• Engage key clients, identify needs, and build trusted advisor relationships.
• Articulate value of cloud products and present solutions to stakeholders.
• Coordinate internal resources to drive technical decisions and adoption.
• Provide end-to-end customer success from implementation to optimization.

Skills

Java development

Cloud computing

Networking

Serverless architectures

Microservices

Docker

Kubernetes

Customer-facing consulting

Education

Bachelor's degree

Tools

AWS

Azure

GCP

Job description

About the job 4RX6V975 | Technical Account Manager

• Compensation: RM10,000 - RM15,000

Job Highlights

• Strategic Impact: Serve as the crucial link between key clients and our technical teams, directly influencing customer success and company growth.
• Depth & Breadth: Leverage cutting-edge cloud technologies to drive high-value business decisions and solution implementation.
• Global Exposure: Collaborate with diverse, international teams while serving a portfolio of global enterprise clients.
• Career Growth: Accelerate your professional development in the high-growth cloud sector, enhancing both technical and commercial acumen.

Key Responsibilities

• Client Relationship & Strategy: Focus on key industries to identify and engage potential clients, uncovering their true business needs. Build trusted advisor relationships with key decision-makers, understanding their business roadmap and budget cycles.
• Value Communication & Solutioning: Articulate the value proposition of cloud products and technologies based on a deep understanding of the client's industry and challenges. Present and demonstrate solutions to highlight competitive advantages and business outcomes.
• Driving Decisions & Conversion: Mobilize internal resources to strategize and drive the client's technical decision-making process, fostering adoption and ensuring continued product usage to achieve sales targets.
• Full-Lifecycle Customer Success: Act as the customer's technical advocate, providing end-to-end support from implementation to optimization. Ensure swift issue resolution and champion internal product improvements on behalf of your customers.

Must-Have Requirements

• Bachelors degree with a minimum of 7 years experience, including a solid background in Java development.
• Strong background in IT, computer science, and/or cloud computing, with a good understanding of networking, servers, storage systems, and enterprise applications.
• Proven expertise in cloud architecture design, distributed systems, and HA/DR solutions, with hands-on cloud migration experience.
• Practical experience with Microservices, Containerization (e.g., Docker, Kubernetes), and/or Serverless technologies.
• Demonstrated ability in customer-facing technology consulting roles. Familiarity with major cloud platforms (e.g., AWS, Azure, GCP) is essential.
• Self-motivated, quick learner, able to thrive under pressure in a fast-paced environment with exceptional relationship management skills.

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