Workday Onboarding & HR Operations Specialist

SWBC Mexico; Monterrey; On-site; MXN 240,000 - 360,000; Full time

Job summary

SWBC Mexico is seeking a talented onboarding administrator to act as the main point of contact for new hires across all onboarding stages. You will manage tasks from intake to orientation, ensure data accuracy in Workday, and support compensation and job-change processes.

In this role, you will collaborate with payroll and legal, maintain electronic files, and develop standard operating procedures for the Operations Team.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Minimum of four (4) years of experience in human resources operations or office administrative role required.
• Excellent listening skills.
• Excellent organization skills.
• Strong multi-tasking skills.
• Excellent verbal and written communications.
• Working knowledge of Workday.
• Strong problem resolution skills.
• Advanced working knowledge of Microsoft Office programs.
• Able to sit for long periods of time performing sedentary activities.

Responsibilities

• Facilitates the New Hire Onboarding process including, calling and emailing new employees, system navigation assistance, providing new employees with important information pertaining to onboarding and employee information, responding to inquiries and preparing supplies for orientation event.
• Oversees and coordinates completion of all onboarding tasks. Serves as Operations Team subject matter expert in onboarding procedures.
• Processes employment authorization utilizing E-Verify for all new and existing employees within legal deadline to include following up with employees for updated documents and ensuring compliance with legal deadlines.
• This involves partnering with Legal Counsel as needed.
• Performs data hygiene maintenance and ensures information is up-to-date. Responds to requests to update employee information. Occasionally replies to audit requests.
• Tracks and approves: hires, terminations, transfers, data changes, job changes, and compensation changes. Works with payroll to validate pay impacting changes to ensure payroll is accurate. Serves as liaison providing assistance at all levels addressing HR issues related to job changes in Workday and day-to-day operations.
• Resets passwords for current and terminated employees.
• Plans, monitors, and manages team projects to improve Operations procedures and practices for a better new hire experience and more efficient work flow.
• Serves as part of a team to establish procedures for electronic filing and files employee related documents accordingly.
• Creates and maintains continuity guides for Operations Team.
• Performs all other duties as assigned.

Skills

Excellent listening

Excellent organization

Multi-tasking

Verbal and written communications

Education

Bachelor’s degree in Human Resources or related field

Tools

Workday

Microsoft Office

Job description

SWBC Mexico is seeking a talented onboarding administrator to act as the main point of contact for new hires across all onboarding stages. You will manage tasks from intake to orientation, ensure data accuracy in Workday, and support compensation and job-change processes.

In this role, you will collaborate with payroll and legal, maintain electronic files, and develop standard operating procedures for the Operations Team.