About the Role
Our client is seeking a highly experienced and motivated Vendedor de Piso Senior to join their prestigious department store team in Puebla, Puebla . In this role, you will be instrumental in providing exceptional customer service, driving sales, and maintaining visual merchandising standards within your assigned department. The ideal candidate will possess a deep understanding of retail sales techniques, product knowledge, and a passion for helping customers find the perfect items. You will also play a key role in mentoring junior sales associates and contributing to a positive and productive store environment. This is a fantastic opportunity to advance your retail career in a well-established company in a vibrant city.
Key Responsibilities
- Engage customers in a proactive and friendly manner, understanding their needs and offering personalized recommendations.
- Drive sales performance within your designated department, consistently meeting or exceeding targets.
- Maintain thorough knowledge of all store products, including features, benefits, and pricing.
- Ensure the department is impeccably merchandised, clean, and organized at all times.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Handle customer inquiries, complaints, and returns with professionalism and efficiency.
- Assist in inventory management, including receiving, stocking, and conducting cycle counts.
- Provide training and guidance to new and junior sales associates.
- Contribute to a positive team atmosphere and collaborate effectively with colleagues.
- Stay updated on retail trends and competitor activities.
Requirements
- Minimum of 4 years of experience in retail sales, preferably in a department store or specialized boutique setting.
- Proven ability to consistently meet or exceed sales goals.
- Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
- Strong customer service orientation and a passion for delivering outstanding client experiences.
- Ability to work effectively both independently and as part of a team.
- Experience with POS systems and basic inventory management.
- Flexibility to work varied shifts, including weekends and holidays, as required by retail operations.
- High school diploma or equivalent required; some college coursework is a plus.
- A professional appearance and presentation.
- Must be physically able to stand for extended periods and lift moderate weights.
Benefits
- Our client offers a competitive hourly wage with opportunities for performance-based bonuses and commissions.
- Employees receive attractive discounts on store merchandise, health insurance, and paid time off.
- We provide ongoing training and development opportunities to support career growth within our organization.