TSE II: Hybrid Cloud & DB Systems Engineer (Mexico City)

United States Digital Space LLC; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Global team environment

Descripción de la vacante

MongoDB is seeking Technical Services Engineers based in Mexico City for a hybrid work model. You will use your problem-solving and customer service skills to advise customers and resolve complex MongoDB problems across the ecosystem, including Atlas and Cloud Manager.

As part of a global team, you’ll tackle architecture, performance, security, and operational challenges at scale, collaborating with product management and development to advocate for customers and contribute to internal tooling

Formación

• Experience in systems administration, distributed systems, or database architecture is highly valued.
• Experience with cloud platforms (AWS, Azure, Google Cloud) is desirable.
• Strong diagnostic and troubleshooting skills with proactive problem solving.

Responsabilidades

• Advise customers and solve complex MongoDB problems at scale.
• Collaborate with product management and development to advocate for customer needs.
• Develop internal tools for performance benchmarking and diagnostics.

Conocimientos

Systems administration

Distributed systems

Network administration

Database architecture

Application architecture

Data architecture

Performance tuning

Java

Python

C++

JavaScript

Herramientas

AWS

Azure

Google Cloud Platform

Descripción del empleo

MongoDB is seeking Technical Services Engineers based in Mexico City for a hybrid work model. You will use your problem-solving and customer service skills to advise customers and resolve complex MongoDB problems across the ecosystem, including Atlas and Cloud Manager.

As part of a global team, you’ll tackle architecture, performance, security, and operational challenges at scale, collaborating with product management and development to advocate for customers and contribute to internal tooling