Tech Services Engineer II — Hybrid (Mexico City)

MongoDB; Ciudad de México; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

MongoDB is seeking Technical Services Engineers to advise customers and solve complex MongoDB problems across the full ecosystem. You will work in our hybrid model from Mexico City, engaging with large customers to drive best practices in architecture, performance, and reliability.

You’ll collaborate with product and engineering teams, contribute to internal projects, and continually expand your technical skills to support customers at scale.

Formación

• Experience in systems administration and/or distributed systems.
• Strong understanding of network administration and security practices.
• Background in database architecture and data design.

Responsabilidades

• Solve complex MongoDB problems for customers and advise on best practices.
• Work with customers on architecture, performance, recovery, security, and scale—MongoDB ecosystem.
• Contribute to internal tooling for performance benchmarking and diagnostics.

Conocimientos

Systems administration

Distributed systems

Network administration

Database architecture

Data architecture

Performance tuning

English communication

Descripción del empleo

MongoDB is seeking Technical Services Engineers to advise customers and solve complex MongoDB problems across the full ecosystem. You will work in our hybrid model from Mexico City, engaging with large customers to drive best practices in architecture, performance, and reliability.

You’ll collaborate with product and engineering teams, contribute to internal projects, and continually expand your technical skills to support customers at scale.