Treasury Services Onboarding & Implementations Specialist

JPMorganChase; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

J.P. Morgan in Mexico City seeks a professional to support Brazil Implementation Request Creation and onboarding activities while contributing to broader Treasury Services delivery.

The role requires coordinating with bankers, clients, product partners, and operations to close items, translate requirements into setups, and track requests end-to-end with strong communication and risk awareness.

Qualifications

• Demonstrated learning agility, a client-first mindset, and the ability to work effectively in a collaborative team environment while developing new skills and capabilities.
• Demonstrated ability to solve problems, adapt to change and work effectively across teams.
• Strong written and verbal communication skills, with the ability to communicate clearly and professionally with clients, colleagues and business partners.
• Strong organization, time management and follow-up skills, with the ability to manage multiple priorities and track open items through completion.
• High attention to detail, accuracy and policy adherence, with a risk and controls mindset.

Responsibilities

• Review and validate onboarding/Implementation Requests, ensuring accuracy and completeness of required information prior to submission.
• Coordinate onboarding and implementation activities across bankers, clients, product partners, operations, Treasury Management Sales, and implementation teams to close open items.
• Translate client requirements into clear, actionable setup/configuration needs (e.g., account services and product setup).
• Track requests end-to-end, proactively follow up on outstanding items, and elevate blockers or delays that could impact timelines or client experience.
• Maintain clear written and verbal communication with internal stakeholders (status updates, inquiry support, issue escalation, and problem solving).
• Adhere to policies, procedures, and controls to mitigate risks related to incorrect setup, data issues, or client complaints.
• Support Treasury Services implementations by assisting implementation managers with documentation, tracking, and coordination of testing/connectivity and digital banking readiness.

Skills

Learning agility

Client-first mindset

Problem solving

Written communication

Verbal communication

Time management

Attention to detail

Policy adherence

Risk mindset

Job description

J.P. Morgan in Mexico City seeks a professional to support Brazil Implementation Request Creation and onboarding activities while contributing to broader Treasury Services delivery.

The role requires coordinating with bankers, clients, product partners, and operations to close items, translate requirements into setups, and track requests end-to-end with strong communication and risk awareness.