AI-Integrated Process Transformation Lead

Accenture México; Ciudad de México; On-site; MXN 800,000 - 1,200,000; Full time

Job summary

Accenture México seeks a Senior Process Transformation Consultant to lead end-to-end design of future-state processes in collaboration with clients. You will shape AI-driven agent experiences, drive operating model changes, and plan adoption strategies across industries.

You will guide workshops, defend recommendations to senior stakeholders, and contribute to proposals and business development. You will bring 2–8 years in process excellence or management consulting, with experience in

Qualifications

• Minimum 2-8 years of experience in process excellence, redesign, or management consulting.
• Experience leading client discovery workshops and presenting to senior leadership.
• Experience designing future-state processes with AI integration and adoption.
• Proven benchmarking analyses and change-impact assessments.
• Deep expertise in at least one industry or functional domain.

Responsibilities

• Own the full process transformation design cycle for your industry or function.
• Lead design of future-state processes and AI agent experiences.
• Embed AI into future-state design and provide agents strategies.
• Run client discovery workshops and manage client relationships.
• Drive benchmarking analyses and change-impact assessments.
• Facilitate design thinking and co-creation with cross-functional teams.
• Contribute to business development and co-author proposals.
• Coach junior practitioners on process redesign and operating model design.
• Embed AX Design principles into process specifications, including escalation and handoffs.

Skills

Process excellence

Process redesign

Management consulting

Client workshops

AI integration

Operating model

Benchmarking

Change management

Executive communication

AI tool usage

Education

Bachelor's degree or equivalent

Tools

AI-assisted tools

Job description

Accenture México seeks a Senior Process Transformation Consultant to lead end-to-end design of future-state processes in collaboration with clients. You will shape AI-driven agent experiences, drive operating model changes, and plan adoption strategies across industries.

You will guide workshops, defend recommendations to senior stakeholders, and contribute to proposals and business development. You will bring 2–8 years in process excellence or management consulting, with experience in