AI-Driven Process Transformation Lead

Accenture PLC; Ciudad de México; On-site; MXN 800,000 - 1,200,000; Full time

Job summary

Accenture PLC in Mexico City seeks a process excellence consultant to own the full design cycle for a client’s industry, from assessing market forces and regulation to defining future-state processes and adoption plans. You will specify how AI agent experiences should be shaped to serve business outcomes and people alike.

You will lead future-state process specs, run discovery workshops, defend recommendations to senior leadership, and contribute to playbooks and proposals while coaching junior

Qualifications

• Bachelor's Degree or equivalent.
• 2–8 years of experience in process excellence, process redesign, or management consulting.
• Experience using AI-assisted tools for benchmarking, analytics, or workshop facilitation.
• Experience designing future-state processes with AI integration points, operating model changes, and adoption approaches.
• Proven track record building benchmarking analyses and change-impact assessments.
• Deep expertise in at least one industry or functional domain.

Responsibilities

• Lead future-state process specification and AI integration design.
• Run client discovery workshops and stakeholder interviews; present recommendations to senior client leadership; manage day-to-day client relationships.
• Drive benchmarking analysis and change-impact assessments grounded in domain knowledge.
• Facilitate design thinking sessions and co-creation workshops with cross-functional teams.
• Connect operating model to future-state processes to drive practical transformation approaches.
• Build and maintain documented redesign methods and playbook contributions for assigned process areas.
• Contribute to business development by qualifying opportunities and co-authoring proposals.
• Coach junior practitioners on process redesign methods and market trend assessment.
• Embed AX Design principles into process specifications, including AI agent experiences and escalation triggers.

Skills

Client discovery

Stakeholder presentations

AI tooling familiarity

AI integration design

Benchmarking analyses

Change-impact assessments

Industry/domain expertise

Education

Bachelor's Degree or equivalent

Tools

AI-assisted tools

Job description

Accenture PLC in Mexico City seeks a process excellence consultant to own the full design cycle for a client’s industry, from assessing market forces and regulation to defining future-state processes and adoption plans. You will specify how AI agent experiences should be shaped to serve business outcomes and people alike.

You will lead future-state process specs, run discovery workshops, defend recommendations to senior leadership, and contribute to playbooks and proposals while coaching junior