Time & Absence Governance Lead - Hybrid

The Great Yellow Brick Company; Monterrey; Hybrid; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Headspace wellbeing

Wellbeing initiatives

Colleague discount

Bonus scheme

Hybrid working

Job summary

LEGO Group is seeking a Senior Specialist, Time & Absence Management to own the health, quality and governance of high-volume Time and Absence services. You will manage escalations, strengthen controls and translate service data into actionable improvements.

The role requires experience in Time and Absence across HR operations and payroll impacts, with a focus on proactive prevention and stakeholder collaboration within a global team. Hybrid work options are available.

Qualifications

• Built 3–5 years of experience in Time and Absence, HR operations, payroll-connected services or a comparable environment.
• Led complex operational escalations through root-cause analysis, containment and corrective actions.
• Delivered projects involving operational impact assessments, change readiness and user acceptance testing.
• Translated service data into risk assessments, operational controls and improvement decisions.
• Applied Time and Absence process experience to understand and manage downstream payroll impacts.
• Coached Advisors and Senior Advisors through cross-training, documentation and backup planning.

Responsibilities

• Establish strong governance across Time and Absence policies, controls and service-level commitments.
• Develop sustainable corrective plans that reduce recurring defects and senior-management dependency.
• Create a prioritized improvement roadmap informed by service data and quality reviews.
• Ensure operational readiness for system changes, transitions and the workforce-management implementation.
• Maintain clear documentation, cross-training and dependable backup capability across the team.
• Facilitate effective stakeholder forums with Payroll, Centres of Expertise and partner teams.

Skills

Time & Absence management

HR operations

Root-cause analysis

Change readiness

User acceptance testing

Payroll impact awareness

Coaching

Tools

Workday HCM

ServiceNow

UKG

Power BI

Job description

LEGO Group is seeking a Senior Specialist, Time & Absence Management to own the health, quality and governance of high-volume Time and Absence services. You will manage escalations, strengthen controls and translate service data into actionable improvements.

The role requires experience in Time and Absence across HR operations and payroll impacts, with a focus on proactive prevention and stakeholder collaboration within a global team. Hybrid work options are available.