Técnico de Soporte en Sitio — Soluciones IT

NTT DATA North America; Ciudad de México; Presencial; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

NTT DATA seeks a Técnico de soporte en sitio to join our CDMX team. You will perform on-site installation, configuration, maintenance and repair of desktops, notebooks, printers and peripherals in a diverse client environment.

You will serve as liaison with clients on administrative and technical matters, diagnose issues and coordinate with engineers as needed, ensuring smooth operation and customer satisfaction.

Formación

• On-site technical support experience preferred.
• Basic knowledge of hardware, software and networking.

Responsabilidades

• On-site installation, configuration, maintenance and repair of desktops, notebooks, printers and peripherals.
• Troubleshoot hardware, software and networking issues and coordinate with sales or engineers as needed.
• Serve as liaison with client on administrative and technical matters.

Descripción del empleo

NTT DATA seeks a Técnico de soporte en sitio to join our CDMX team. You will perform on-site installation, configuration, maintenance and repair of desktops, notebooks, printers and peripherals in a diverse client environment.

You will serve as liaison with clients on administrative and technical matters, diagnose issues and coordinate with engineers as needed, ensuring smooth operation and customer satisfaction.