On-Site & Remote Field Technician

NTT DATA, Inc.; Tijuana; Presencial; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking a Field Services Technician to join our team in Tijuana, Baja California (MX-BCN), Mexico. You will lead on-site installation, configuration, maintenance and repair of desktops, notebooks, printers and peripherals for client environments.

Responsibilities include coordinating with clients and internal teams, serving as the liaison on technical matters, and performing remote and on-site support as required to ensure system stability and client satisfaction.

Formación

• Experience in on-site IT hardware installation and troubleshooting.
• Strong communication skills to liaise with clients and internal teams.

Responsabilidades

• On-site installation, configuration, maintenance and repair of desktops, notebooks, printers and peripherals.
• Serve as liaison with clients on technical matters and coordinate with internal teams for effective support.
• Provide remote and on-site support to ensure system stability and client satisfaction.

Conocimientos

Hardware support

Printer setup

Desktop/laptop repair

Customer communication

Descripción del empleo

NTT DATA is seeking a Field Services Technician to join our team in Tijuana, Baja California (MX-BCN), Mexico. You will lead on-site installation, configuration, maintenance and repair of desktops, notebooks, printers and peripherals for client environments.

Responsibilities include coordinating with clients and internal teams, serving as the liaison on technical matters, and performing remote and on-site support as required to ensure system stability and client satisfaction.