Técnico de soporte en sitio

NTT DATA North America; Ciudad de México; Presencial; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

NTT DATA seeks a Técnico de soporte en sitio to join our CDMX team. You will perform on-site installation, configuration, maintenance and repair of desktops, notebooks, printers and peripherals in a diverse client environment.

You will serve as liaison with clients on administrative and technical matters, diagnose issues and coordinate with engineers as needed, ensuring smooth operation and customer satisfaction.

Formación

• On-site technical support experience preferred.
• Basic knowledge of hardware, software and networking.

Responsabilidades

• On-site installation, configuration, maintenance and repair of desktops, notebooks, printers and peripherals.
• Troubleshoot hardware, software and networking issues and coordinate with sales or engineers as needed.
• Serve as liaison with client on administrative and technical matters.

Descripción del empleo

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Técnico de soporte en sitio to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems. On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with client on administrative and technical matters. Interprets clients’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, client support representatives or engineers.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.