Técnico/a de Redes y Sistemas - Soporte Presencial
Placements24
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Job summary
Placements24 in Guadalajara, Jalisco, is seeking a skilled Técnico/a de Soporte de Redes y Sistemas to ensure reliable network and IT operations on site. You will install, configure, and maintain routers, switches, firewalls, and server systems, provide Windows and Linux support, troubleshoot connectivity, and collaborate with engineers to uphold security best practices.
The role emphasizes hands-on problem solving, documentation, and customer service as you respond to tickets and contribute to
Qualifications
- Technical degree or certification in IT, Networking, CS or related field.
- 2–3 years of experience in technical support, network administration, or systems support.
- Solid understanding of TCP/IP, DNS, DHCP and networking protocols.
- Hands-on experience with routers, switches and IT hardware.
Responsibilities
- Install, configure, and maintain network hardware (routers, switches, firewalls).
- Provide technical support for Windows and Linux operating systems and software.
- Troubleshoot connectivity and system performance for end-users.
- Perform routine maintenance, updates, and patches.
- Monitor performance and resolve potential issues, documenting steps and guides.
Skills
Education
Tools
Job description
Placements24 in Guadalajara, Jalisco, is seeking a skilled Técnico/a de Soporte de Redes y Sistemas to ensure reliable network and IT operations on site. You will install, configure, and maintain routers, switches, firewalls, and server systems, provide Windows and Linux support, troubleshoot connectivity, and collaborate with engineers to uphold security best practices.
The role emphasizes hands-on problem solving, documentation, and customer service as you respond to tickets and contribute to
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