Technical Writer — Security Software Documentation

Delinea; Ciudad de México; On-site; MXN 420,000 - 540,000; Full time

Benefits offered by this job

Healthcare insurance

Bonus program

Pension matching

Life insurance

Employee assistance program

Time off plans

Paid company holidays

Job summary

Delinea's Documentation team is seeking a Technical Writer to help document our rapidly growing products and integrations. You’ll join a team of 12 technical writers and report to the documentation manager.

Our readers range from security engineers and sysadmins (who use our docs to install, configure, and operate our products) to business users (who need to know how to log in to their work environment) and industry analysts (who compare our products with competitors).

Qualifications

• Bachelor's degree in Technical Communication, English, Computer Science, or related field, or equivalent experience.
• 3–5 years of technical documentation experience for software or technology products, or related roles.
• Professional fluency in written English (C1 or higher).
• Experience documenting enterprise IT or security software is ideal.

Responsibilities

• Write and test guides for software configuration and daily usage.
• Write task-based topics from design docs, specs, and SME interviews.
• Audit existing topics and update priorities.
• Apply the Microsoft Writing Style Guide.
• Detect readability and content flaws in drafts.

Skills

Writing & editing

Technical investigation

Education

Bachelor's degree in Technical Communication / English / Computer Science

Tools

MadCap Flare

Git

Oxygen XML Editor

Markdown

Docs-as-code tooling

Job description

Delinea's Documentation team is seeking a Technical Writer to help document our rapidly growing products and integrations. You’ll join a team of 12 technical writers and report to the documentation manager.

Our readers range from security engineers and sysadmins (who use our docs to install, configure, and operate our products) to business users (who need to know how to log in to their work environment) and industry analysts (who compare our products with competitors).