Technical Service Engineer

Growatt New Energy; Xico; On-site; MXN 360,000 - 600,000; Full time

Job summary

Growatt New Energy in Mexico is seeking a Mexico Technical Service Engineer to provide remote technical support to distributors and installers across the country, and to visit sites when necessary for on-site assistance.

The role focuses on repairing inverters, diagnosing faults, and organizing after-sales service data, while guiding installers through installation, monitoring, and ongoing operation and maintenance of residential photovoltaic systems.

Qualifications

• Hold a background in Power Electronics, Electrical Engineering, or Automation.
• Candidates with hands-on experience in solar PV will be prioritized.
• Demonstrate proficiency in computer and office software operations, enabling efficient data management and technical documentation.
• Exhibit a proactive and responsible work attitude, strong communication skills, and a collaborative spirit.
• Be capable of effectively executing project goals and ensuring high customer satisfaction.

Responsibilities

• Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary.
• Repair inverters, diagnose faults, and organize after-sales service data.
• Guide and support installers in the installation, monitoring, and operation and maintenance of residential photovoltaic power stations.
• Provide promotional support to the sales team.

Skills

Power Electronics

Electrical Engineering

Automation

Job description

Job Title: Mexico Technical Service Engineer

Job Responsibilities

• Provide remote technical support to distributors and installers in Mexico, and offer on‑site support when necessary.
• Repair inverters, diagnose faults, and organize after‑sales service data.
• Guide and support installers in the installation, monitoring, and later operation and maintenance of residential photovoltaic power stations.
• Provide promotional support to the sales team.

Job Requirements

• Hold a background in Power Electronics, Electrical Engineering, or Automation.

Candidates with hands‑on experience in solar PV will be prioritized.

• Demonstrate proficiency in computer and office software operations, enabling efficient data management and technical documentation.
• Exhibit a proactive and responsible work attitude, strong communication skills, and a collaborative spirit.

Be capable of effectively executing project goals and ensuring high customer satisfaction.