Technical Sales Manager - Middle America Region

ECKART Pigmentos S.R.L. de C.V.; Tlaxcalancingo (San Bernardino); Vor Ort; MXN 650.000 - 900.000; Vollzeit

Zusammenfassung

ELANTAS North America, LLC seeks a seasoned Field Technical Support professional to drive profitable growth across Mexico and Central America. You will establish a strong technical presence with customers, influencers, and prospects in coatings markets, collaborating with key accounts, regional sales, and distributors.

Your role includes market development, technical problem-solving, and leading initiatives across automotive and industrial coatings while coordinating launches and customer

Qualifikationen

• Minimum five years' field technical support experience in the Mexican chemicals industry; pigment sales experience preferred.
• Ideally have a verified portfolio of existing contacts within Mexican and Central American automotive and industrial coatings.
• Undergraduate degree or equivalent tenure in the specialty chemicals industry.
• Strong customer focus with the ability to establish and maintain relationships.
• Proven ability to drive sales and profits through technical orientation.
• Proficient in Salesforce, Microsoft Office Suite, and Business Objects.
• Willingness to travel 60%+ to customer locations and events.

Aufgaben

• Drive profitable growth through market research, technically oriented sales calls, training, customer contact and identification of sales opportunities in the Mexican and Central American region.
• Communicate market needs back into the internal organization and spearhead the pursuit of technical solutions for customer problems.
• Develop and execute Market Development plan as part of Global & Regional strategy for coatings segments.
• Collaborate with distribution partners to target profitable sales opportunities.
• Represent the Company at trade shows, exhibitions, and industry meetings; support marketing surveys.
• Support successful product launches with coordination, partner identification, training, testing and demand generation.
• Conduct customer presentations and product demonstrations.
• Coordinate with Technical Marketing, Lab, and Customer Service to resolve issues and meet customer needs.
• Maintain CRM data and communicate effectively within the organization.
• Operate within budgeted expenses.
• Other duties as assigned.

Kenntnisse

Bilingual English/Spanish

Technical field support

Sales-driven approach

Customer relationship skills

Ausbildung

Undergraduate degree

Chemicals industry experience

Tools

Salesforce

Microsoft Office Suite

Business Objects

Jobbeschreibung

Your responsibilities

To drive profitable growth in Mexico and Central America by establish a strong technical presence with ECKART’s Mexican and Central American region customers, influencers and prospects within the Coatings markets; in collaboration with ECKART key account, regional sales and distribution channel partners.

Major Job Functions

• Drive and support profitable growth through market research, technically oriented sales calls, training, customer contact and the identification of sales opportunities within the Mexican and Central American region.
• Communicate market needs back into the internal organization and spearhead the pursuit of a technical solution to customer problems.
• Develop and execute Market Development plan as a part of Global & Regional Market Segment strategy leading to high-level business relationships in target market segments (Automotive Coatings, Industrial Coatings, Powder Coatings, Plastics, and Functional Coatings).
• Work closely with distribution channel partner(s) to target sales opportunities that lead to profitable growth.
• Represent the Company at industry trade shows, exhibitions, and industry meetings. Support the conduct of marketing surveys.
• Responsible for supporting the success of new product launches including - assist with coordination and timing, identifying key partners, development of support tools, conducting training, external product testing and driving demand.
• Perform customer presentations and demonstrations of products.
• Work closely with Technical Marketing, Laboratory and Customer Service Departments to resolve customer issues and provide solutions to customers’ needs.
• Effectively communicate within the organization, including use of CRM tool.
• Operate within budgeted expenses.
• Other duties as assigned and agreed upon.

Your profile

• Spanish speaker; bilingual skills (English).
• Minimum five (5) years’ field technical support experience in the Mexican chemicals industry. Pigment sales experience strongly preferred.
• Ideally have a verified portfolio of existing contacts within Mexican and Central American automotive and industrial coatings industries.
• Undergraduate degree or appropriate tenure and experience in specialty chemicals industry.
• Customer focus with ability to establish and maintain strong personal relationships.
• Proven ability to drive sales and generate profits through strong technical orientation and innovative approaches
• Strong interpersonal, verbal and written communication skills.
• Strong organizational, time management and presentation skills.
• Proven and effective problem-solving skills
• Proven ability to develop, implement and manage complex technical projects
• Foster teamwork among colleagues and between functional areas of organization.
• Proficiency in Salesforce, Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams), Business Objects.
• Regular travel to customer locations, distribution channel partners, EA USA facilities & regional trade events (60%+ of time).

Contact Person

Michelle AugustineHR TeamPhone: ([phone]