Technical Sales Manager - Middle America Region

ECKART; Puebla de Zaragoza; On-site; MXN 600,000 - 900,000; Full time

Job summary

ECKART, a leading manufacturer of metallic pigments and inks, seeks a Regional Technical Sales Specialist for Mexico and Central America. You will drive profitable growth through market research, technical calls and customer training, building strong relationships in target coatings segments.

Fluent Spanish with English, five years in field technical support in chemicals, and a chemistry background are preferred.

Qualifications

• Minimum five years of field technical support experience in the Mexican chemicals industry.
• Pigment sales experience strongly preferred.
• Fluent Spanish; bilingual with English.
• Undergraduate degree or equivalent experience in specialty chemicals.
• Proficient in CRM and MS Office tools.

Responsibilities

• Drive market growth through market research, technically oriented sales calls, training, customer contact and identifying sales opportunities within the Mexican and Central American region.
• Communicate market needs back into the internal organization and spearhead the pursuit of a technical solution to customer problems.
• Develop and execute Market Development plans as part of Global & Regional Market Segment strategy, building high-level relationships in target segments.
• Collaborate with distribution partners to target profitable sales opportunities.
• Represent Eckart at trade shows, exhibitions, and meetings; support marketing surveys.

Skills

Field technical support

Pigment sales experience

Bilingual Spanish/English

Salesforce

MS Office Suite

Education

Undergraduate degree in chemistry or related field

Tools

Salesforce

Microsoft Office

PowerPoint

Word

Excel

Outlook

Teams

Business Objects

Job description

ECKART is a leading international manufacturer of metallic and pearlescent pigments as well as metallic printing inks. The products are used in numerous industries, including paints and coatings, plastics, printing, cosmetics, and functional applications. Intensive research and development activities, as well as a strong focus on customer needs, characterize the product portfolio. ECKART is part of the ALTANA Group and employs approximately 1,700 people worldwide. To drive profitable growth in Mexico and Central America by establish a strong technical presence with ECKART’s Mexican and Central American region customers, influencers and prospects within the Coatings markets; in collaboration with ECKART key account, regional sales and distribution channel partners.

Major Job Functions

• Drive and support profitable growth through market research, technically oriented sales calls, training, customer contact and the identification of sales opportunities within the Mexican and Central American region.
• Communicate market needs back into the internal organization and spearhead the pursuit of a technical solution to customer problems.
• Develop and execute Market Development plan as a part of Global & Regional Market Segment strategy leading to high-level business relationships in target market segments (Automotive Coatings, Industrial Coatings, Powder Coatings, Plastics, and Functional Coatings).
• Work closely with distribution channel partner(s) to target sales opportunities that lead to profitable growth.
• Represent the Company at industry trade shows, exhibitions, and industry meetings. Support the conduct of marketing surveys.
• Responsible for supporting the success of new product launches including - assist with coordination and timing, identifying key partners, development of support tools, conducting training, external product testing and driving demand.
• Perform customer presentations and demonstrations of products.
• Work closely with Technical Marketing, Laboratory and Customer Service Departments to resolve customer issues and provide solutions to customers’ needs.
• Effectively communicate within the organization, including use of CRM tool.
• Spanish speaker; bilingual skills (English).
• Minimum five (5) years’ field technical support experience in the Mexican chemicals industry. Pigment sales experience strongly preferred.
• Ideally have a verified portfolio of existing contacts within Mexican and Central American automotive and industrial coatings industries.
• Undergraduate degree or appropriate tenure and experience in specialty chemicals industry.
• Customer focus with ability to establish and maintain strong personal relationships.
• Proven ability to drive sales and generate profits through strong technical orientation and innovative approaches
• Strong interpersonal, verbal and written communication skills.
• Strong organizational, time management and presentation skills.
• Proven and effective problem-solving skills
• Proven ability to develop, implement and manage complex technical projects
• Foster teamwork among colleagues and between functional areas of organization.
• Proficiency in Salesforce, Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams), Business Objects.
• Regular travel to customer locations, distribution channel partners, EA USA facilities & regional trade events (60%+ of time).

At ECKART, we are innovative because we believe in better—and because we combine progress with long-term stability. We are successful because people make the difference here. At ECKART, we give you the space to grow, freedom to shape, and the empowerment to act. Based on our financial strength and shared values, we foster a culture where openness drives development and different perspectives spark innovation. Because real progress means keeping what’s good—and improving what can be better. Specialty chemicals are our strength. And we make sure the chemistry between us is right, too. Find out for yourself!

ALTANA AG and its subsidiaries is an equal opportunity employer.

All qualified applicants will receive consideration for employment regardless of race, ethnicity, national origin, gender, gender identity, sexual orientation, disability, age, religion, cultural background, or any other characteristic protected by law.