Tech Support Specialist – Remote Diagnostics Pro
BULL-IT SOLUTIONS LTD
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Job summary
BULL-IT SOLUTIONS LTD is seeking an experienced Service Desk/Tech Support professional for remote laptop/desktop issue resolution and network-related tasks. The role emphasizes quick, accurate diagnostics, strong time management, and customer-focused support in a fast-paced ICT environment.
Ideal candidates will demonstrate intermediate knowledge of Small Forms across iOS, Android, and Windows, plus familiarity with security, encryption, patch upgrades, and VPN/TCP/IP concepts.
Qualifications
- 12–18 months work experience in Service Desk/Tech support with remote laptop/desktop issues.
- Intermediate knowledge of iOS, Android, Windows Small Forms.
- Experience in a busy ICT Service Desk with diagnostics and resolution.
Skills
Tools
Job description
BULL-IT SOLUTIONS LTD is seeking an experienced Service Desk/Tech Support professional for remote laptop/desktop issue resolution and network-related tasks. The role emphasizes quick, accurate diagnostics, strong time management, and customer-focused support in a fast-paced ICT environment.
Ideal candidates will demonstrate intermediate knowledge of Small Forms across iOS, Android, and Windows, plus familiarity with security, encryption, patch upgrades, and VPN/TCP/IP concepts.
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