Talent Acquisition Lead — Employee Service Center

Mattel; Monterrey; On-site; MXN 400,000 - 650,000; Full time

Job summary

Montoi S.A. de C.V., a strategic manufacturing partner of Mattel in Monterrey, Mexico, seeks a Talent Acquisition lead to attract, select, and retain top talent across operations and administration.

You will build robust pipelines, manage internships, and forge university partnerships to support growth. You will also run the Employee Service Center, handling policies, benefits, payroll, vacations, leaves of absence, and People & Culture processes, while ensuring ISO 45001 and EHS compliance.

Qualifications

• Bachelor's degree required or equivalent.
• Minimum 5 years in high-volume operational recruitment.
• Conversational Business English.

Responsibilities

• Drive external talent acquisition across all business areas.
• Source, identify, and select candidates for Intern, DL, IDL, and Staff roles.
• Maintain a strong pipeline for high-volume hiring and develop recruitment strategies for operational and administrative positions.
• Manage internship program and partnerships with universities/technical schools.
• Provide employee support via phone, email, chat, and portals; maintain records and documentation.
• Lead the Employee Service Center for policy, benefits, payroll, vacations, leaves of absence, and People & Culture processes.
• Support ISO 45001 and EHS compliance and initiatives to reduce incidents.

Education

Bachelor's Degree

Tools

Talent acquisition platforms

Internship management platforms

Job description

Montoi S.A. de C.V., a strategic manufacturing partner of Mattel in Monterrey, Mexico, seeks a Talent Acquisition lead to attract, select, and retain top talent across operations and administration.

You will build robust pipelines, manage internships, and forge university partnerships to support growth. You will also run the Employee Service Center, handling policies, benefits, payroll, vacations, leaves of absence, and People & Culture processes, while ensuring ISO 45001 and EHS compliance.