Strategic Telecom Account Manager for Growth & Partnerships

Ericsson GmbH; Ciudad de México; Presencial; MXN 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

Ericsson GmbH in Mexico City is seeking an Account Manager to drive business growth and strengthen strategic customer relationships across the telecommunications industry. You will work with customers to understand objectives, identify opportunities, and position Ericsson’s portfolio as a trusted partner in their digital transformation journey.

You will develop account strategies, manage customer relationships, and deliver long-term value for both customers and Ericsson, collaborating with

Formación

• Experience in Account Management, Sales, Business Development, or Customer Engagement roles.
• Strong understanding of the Telecommunications, ICT, or Technology industry.
• Proven ability to build trusted relationships with customers and senior stakeholders.
• Experience managing complex sales opportunities and commercial negotiations.
• Strong business acumen and customer-focused mindset.
• Ability to identify customer needs and translate them into value-based solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Strategic thinking combined with strong execution and results orientation.
• Ability to work effectively in cross-functional and multicultural environments.
• Fluent English, both written and spoken.

Responsabilidades

• Develop and maintain strong relationships with key customer stakeholders and decision-makers.
• Drive profitable business growth by identifying, developing, and converting new and existing opportunities.
• Understand customer business priorities and align Ericsson solutions to support their strategic objectives.
• Lead commercial discussions, including value positioning, business case development, negotiations, and contract management.
• Build and maintain a healthy sales pipeline across products, solutions, and services.
• Collaborate with technical, delivery, finance, legal, and solution teams to develop competitive and customer-focused proposals.
• Monitor market trends, customer challenges, and competitive activities to identify growth opportunities.
• Support customer success by ensuring delivered solutions generate measurable business value.
• Contribute to account planning and long-term business development strategies.

Conocimientos

Account Management

Sales

Business Development

Customer Engagement

Stakeholder Management

Descripción del empleo

Ericsson GmbH in Mexico City is seeking an Account Manager to drive business growth and strengthen strategic customer relationships across the telecommunications industry. You will work with customers to understand objectives, identify opportunities, and position Ericsson’s portfolio as a trusted partner in their digital transformation journey.

You will develop account strategies, manage customer relationships, and deliver long-term value for both customers and Ericsson, collaborating with