Strategic Sales Ops Advisor for IT Solutions

World Wide Technology; Tlaquepaque; On-site; MXN 350,000 - 500,000; Full time

Benefits offered by this job

Health insurance

Profit sharing

Tuition reimbursement

PTO & holidays

Parental leave

Job summary

World Wide Technology (WWT) seeks a Sales Ops Advisor to join its Inside Sales team and own the full quote-to-cash process for assigned accounts. You will collaborate with Client Managers, Sales Engineers and Service Sales Reps to support quoting, order management and customer requirements in a fast-paced IT environment.

The role emphasizes understanding WWT’s go-to-market strategy, internal systems, and partner-facing applications, while mentoring new sales ops teammates and delivering accurate

Qualifications

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry.
• Minimum of 2 years sales or sales support experience in the information technology industry.
• Proficient PC Skills (MS Office Suite).
• Ability to effectively utilize WWT internal systems, tools and processes.
• Demonstrated leadership, communication and problem-solving skills.

Responsibilities

• Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts.
• Strong working knowledge of key internal systems and processes, in-depth knowledge of our go-to-market strategy as well as partner facing applications and promotions that allow us to competitively source products and services.
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details).
• Proactively build and maintain a strong working knowledge of assigned accounts.
• Proactively build and maintain a strong working knowledge of strategic OEM products and services.
• In-depth knowledge and use of WWT tools, processes and partner-facing applications to build and validate technical configurations.
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes.
• Proactively leverage product promotions and rebate incentives.
• Working knowledge of the partner registration process.
• Ability to recognize an opportunity to upsell or attach services.
• Proactively provide detailed quote and order management reports to key stakeholders.
• Assist, mentor, and onboard new sales ops employees.

Skills

quote to cash process

order management

internal systems and processes

customer-facing

go-to-market strategy

Education

B.A., Business/Finance or related field

Tools

MS Office Suite

Job description

World Wide Technology (WWT) seeks a Sales Ops Advisor to join its Inside Sales team and own the full quote-to-cash process for assigned accounts. You will collaborate with Client Managers, Sales Engineers and Service Sales Reps to support quoting, order management and customer requirements in a fast-paced IT environment.

The role emphasizes understanding WWT’s go-to-market strategy, internal systems, and partner-facing applications, while mentoring new sales ops teammates and delivering accurate