Strategic Order Management & Billing Specialist

Teradata Group; Ciudad de México; Presencial; MXN 300.000 - 450.000; Jornada completa

Descripción de la vacante

Teradata in Mexico City is seeking an Order Management and Billing Analyst to support the sales force by ensuring accurate order data and timely invoicing. You will handle hardware, software, subscriptions, services, and maintenance orders within ERP, aligning with contracts and corporate policies.

You will coordinate with Sales, Logistics, and customers to gather documents, resolve discrepancies, and drive on-time bookings and invoicing while maintaining strong attention to detail and

Formación

• Experience following invoicing standards and policies.
• Ability to read and interpret customer contracts.
• Strong English writing and speaking skills required.
• Excellent organizational and time-management abilities.
• Ability to adapt to changing processes and priorities.

Responsabilidades

• Ensure system configuration and pricing on purchase order is consistent with contract.
• Review contract to determine all elements of the transaction. Add proper product IDs to order for any bundled items (Subscriptions, Hardware, Software, Services, etc.).
• Ensure all related orders are built in our systems / ERP for appropriate booking and invoicing.
• Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy.
• Generate customer invoices for assigned accounts in an accurate and timely manner. Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly.
• Review customer order documentation for order acceptance; ensure appropriate documentation is received and complies with corporate order and revenue policies.
• Assist in the resolution of relevant outstanding accounts receivable and collection issues.
• Read and analyze various customer contract provisions that impact the order process and invoicing requirements.

Conocimientos

Ethics

Communication

Attention to detail

Multitasking

Organizational skills

Herramientas

Excel

ERP systems

Descripción del empleo

Teradata in Mexico City is seeking an Order Management and Billing Analyst to support the sales force by ensuring accurate order data and timely invoicing. You will handle hardware, software, subscriptions, services, and maintenance orders within ERP, aligning with contracts and corporate policies.

You will coordinate with Sales, Logistics, and customers to gather documents, resolve discrepancies, and drive on-time bookings and invoicing while maintaining strong attention to detail and