Strategic Operations Manager – Logistics

RXO, Inc.; Monterrey; On-site; MXN 1,045,478 - 1,481,094; Full time

Job summary

RXO, Inc. in Monterrey seeks an Operations Manager for the Morning Shift to manage operational policies ensuring quality service.

Key responsibilities include staffing adjustments, mentoring supervisors, and liaising with account managers. Candidates should have over 8 years in transportation operations and excellent communication skills. The role offers opportunities for professional development while contributing to a diverse and inclusive workplace.

Qualifications

• 8+ years of progressive experience in transportation and customs operations.
• Experience leading teams and in a supervisory or management role for 3+ years.
• Ability to analyze data and manage budgets effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Manage and administer operational policies and procedures.
• Oversee staffing requirements to maintain service quality.
• Liaise between Account Managers and operational staff.
• Identify opportunities for process efficiencies.

Skills

Budget management

Crisis management

Data analysis

Team leadership

Communication skills

Customer contact experience

Job description

RXO, Inc. in Monterrey seeks an Operations Manager for the Morning Shift to manage operational policies ensuring quality service.

Key responsibilities include staffing adjustments, mentoring supervisors, and liaising with account managers. Candidates should have over 8 years in transportation operations and excellent communication skills. The role offers opportunities for professional development while contributing to a diverse and inclusive workplace.