Strategic Operations Manager — Lean & Cross-Functional

Amazon; Cuauhtémoc; Presencial; MXN 480.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Descripción de la vacante

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

is seeking an experienced operations professional to lead strategy, performance metrics, and cross-functional projects in our Mexican facility. You will drive productivity, uphold quality standards with AMZL, and implement Lean initiatives across the network. The role requires 6+ years of operational experience, 3+ years in performance management, and fluent English; MBA preferred.

Formación

• Bachelor's degree or equivalent.
• 3+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Speak, write, and read fluently in English.
• 6+ years of operational experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• MBA

Responsabilidades

• Setting and communicating the strategy and performance goals while ensuring productivity on route is maximized through, training, analysis, and feedback of performance data on a periodic basis.
• Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
• Proactively identifying and leading process improvement initiatives and Lean tools.
• Cross functional coordination and task tracking.
• Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
• Strategic planning and forecasting to appraise performance and problem resolution.
• Ability to manage multiple complex projects simultaneously.
• Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.
• Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
• Ensuring procedures are followed for safety, building security and product loss prevention

Conocimientos

Performance management

Operational experience

English fluency

Educación

Bachelor's degree or equivalent

Descripción del empleo

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

is seeking an experienced operations professional to lead strategy, performance metrics, and cross-functional projects in our Mexican facility. You will drive productivity, uphold quality standards with AMZL, and implement Lean initiatives across the network. The role requires 6+ years of operational experience, 3+ years in performance management, and fluent English; MBA preferred.