Strategic Key Account Manager - Fintech for SMEs

Klar; Ciudad de México; Hybrid; MXN 600.000 - 1.000.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Zusammenfassung

Klar is seeking a Customer Success KAM in Mexico City to turn activated clients into long‑term, high‑value partners.

You will drive product adoption, monetization, retention, and revenue growth, while building trusted relationships with senior decision‑makers. Requires 2–5 years in B2B fintech or SaaS; strong communication, negotiation, and CRM experience; hybrid work in a growing startup.

Join a diverse team in a hybrid setup at Klar with ownership, excellence, and inclusion at the core.

Qualifikationen

• 2–5 years of experience in B2B sales, preferably fintech, SaaS, or financial services.
• Bachelor’s degree in Business, Finance, Marketing, or related field (or equivalent experience).
• Strong understanding of financial products and services (e.g., payments, lending, KYC).
• Proven track record of meeting or exceeding sales quotas.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, organized, and comfortable working in a fast-paced startup environment.
• Experience with CRM software (Salesforce, HubSpot).

Aufgaben

• Serve as the main point of contact for a portfolio of activated clients, building strong, trust-based relationships with decision-makers and influencers.
• Drive product adoption, monetization, and revenue growth through proactive engagement.
• Monitor account health and engagement signals, addressing risks and reducing churn.
• Identify upsell/cross-sell opportunities in collaboration with Product and Growth teams.
• Collaborate with Risk, Product, Operations, and Revenue teams to resolve client issues quickly.

Kenntnisse

Client relationships

Communication

Negotiation

Interpersonal skills

Self-motivation

Team collaboration

Ausbildung

Bachelor’s degree in Business/Finance/Marketing

Equivalent experience

Tools

Salesforce

HubSpot

Jobbeschreibung

Klar is seeking a Customer Success KAM in Mexico City to turn activated clients into long‑term, high‑value partners.

You will drive product adoption, monetization, retention, and revenue growth, while building trusted relationships with senior decision‑makers. Requires 2–5 years in B2B fintech or SaaS; strong communication, negotiation, and CRM experience; hybrid work in a growing startup.

Join a diverse team in a hybrid setup at Klar with ownership, excellence, and inclusion at the core.