Strategic HR Leader — Mexico Labor Law & People Programs

Confidential; Estado de México; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Confidential is seeking an experienced Human Resources Manager in Mexico City to act as a strategic business partner for leaders across employee relations, compliance, and organizational development. The role drives people strategies to improve performance, engagement, and compliance with Mexican labor laws.

The ideal candidate will have a strong business acumen, excellent judgment, adaptability, and the ability to lead through change in a dynamic, fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration or related field (HR, psychology, labor relations, organizational development, communications)
• Master's degree is a plus
• Minimum 8 years of progressive Human Resources experience
• Minimum 3 years of leadership / people management experience
• Experience supporting large employee populations in multinational organizations
• Experience in BPO, customer experience, shared services, technology, or fast-paced environments preferred
• Strong knowledge of Mexican Federal Labor Law and employment practices
• Advanced English proficiency (written and verbal)

Responsibilities

• Serve as a trusted advisor to business leaders on people-related matters, balancing employee experience with business objectives
• Lead and manage complex employee relations matters, including investigations, disciplinary actions, performance concerns, grievances, and conflict resolution
• Ensure compliance with Mexican labor laws, regulations, audits, inspections, and internal company policies
• Partner with leaders to identify organizational challenges and implement solutions that improve business performance and employee engagement
• Analyze workforce metrics and trends, including attrition, attendance, productivity, engagement, and labor costs, to provide actionable business recommendations
• Support organizational design, workforce planning, restructuring, and business transformation initiatives
• Lead and facilitate change management efforts, ensuring successful adoption of organizational and operational changes
• Coach and develop leaders on employee relations, leadership effectiveness, compliance, and people management practices
• Drive continuous improvement initiatives that enhance operational efficiency, employee experience, and organizational effectiveness
• Collaborate with cross-functional partners to deliver integrated people solutions

Skills

Employee relations

Labor compliance

People leadership

Workforce analytics

Education

Bachelor's degree in Business Administration

Master's degree a plus

Tools

HR systems

Job description

Confidential is seeking an experienced Human Resources Manager in Mexico City to act as a strategic business partner for leaders across employee relations, compliance, and organizational development. The role drives people strategies to improve performance, engagement, and compliance with Mexican labor laws.

The ideal candidate will have a strong business acumen, excellent judgment, adaptability, and the ability to lead through change in a dynamic, fast-paced environment.