Strategic Account Renewal & Growth Specialist

Thomson Reuters; Ciudad de México; Presencial; MXN 360.000 - 600.000; Jornada completa

Descripción de la vacante

Thomson Reuters in Mexico City is seeking an Account Specialist to support the growth and retention of its corporate customer portfolio. You will partner with Account Executives and Account Managers to manage renewals, identify upsell opportunities, and strengthen relationships across a high-volume book of business.

You will engage with existing customers through effective virtual selling channels, using customer insights to understand needs, position relevant solutions, and advance commercial

Formación

• Experience managing a high-volume portfolio of 200+ accounts.
• Proven track record in renewals, upsell, and cross-sell initiatives.
• Strong verbal and written communication in English; Spanish is a plus.

Responsabilidades

• Manage renewals and retention with timely follow-up and documentation.
• Identify upsell and cross-sell opportunities with Account Executives.
• Maintain relationships with 200+ accounts and support growth initiatives.
• Engage customers through virtual sales channels and validate needs.
• Close renewal and upsell opportunities within assigned geography.
• Collaborate with sales, customer success and operations.
• Prepare commercial materials and maintain CRM data quality.
• Leverage data and insights to guide conversations and decisions.
• Manage opportunities in Salesforce and track renewal activity.

Conocimientos

SaaS sales

Renewals

Account management

CRM (Salesforce)

English proficiency

Spanish language

Data-driven selling

Herramientas

Salesforce CRM

Descripción del empleo

Thomson Reuters in Mexico City is seeking an Account Specialist to support the growth and retention of its corporate customer portfolio. You will partner with Account Executives and Account Managers to manage renewals, identify upsell opportunities, and strengthen relationships across a high-volume book of business.

You will engage with existing customers through effective virtual selling channels, using customer insights to understand needs, position relevant solutions, and advance commercial