Strategic Account Growth Lead (AI & Supply Chain)

BreakmarkHR; Ciudad de México; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

BreakmarkHR is seeking an Account Strategist to own and grow client accounts after the first AI agent goes live, expanding value across supply chain and beyond. You will lead a mix of account management, process consulting and expansion selling, with day-30 onboarding and quarterly ARR targets.

In this role you will map processes on-site, build a compelling business case, and convert PoCs into Phase 2 contracts by day 90, while maintaining retention and renewals and working closely with

Qualifications

• 4+ years in account management, solutions consulting, operations consulting or enterprise sales, with a record of expanding B2B accounts across departments.
• Ability to run on-site discovery, map processes and build an ROI from the client’s own data.
• Technical fluency: you don't code, but you understand ERPs, data extracts, integrations and AI agents, and can scope with engineers as a peer.
• Fluent Spanish and English, and comfortable traveling to client facilities.
• Ownership mindset: you like carrying a number and fix what isn't working without being asked.

Responsibilities

• Own your book of accounts from Day 30, building relationships with the executive sponsor and economic buyer.
• Convert Proofs of Concept into Phase 2 by Day 90 (target: 80% conversion), running value and executive reviews along the way.
• Map each account’s white space across procurement, logistics, finance, sales, customer service and more.
• Run 1-day on-site assessments: map the as-is process, design the to-be, demo the flow and present the ROI to decision makers.
• Close new areas through signature, delivering against a quarterly new-area ARR quota.
• Run quarterly business reviews built only on the client’s own results, never projections.
• Own retention and renewals, flagging risk early and partnering with Customer Operations.
• Keep the CRM pipeline current and forecast accurately every week. You're measured on Net Revenue Retention and new-area ARR.

Skills

Account management

Solutions consulting

Enterprise sales

B2B expansion

On-site discovery

ROI mapping

ERP fluency

English/Spanish bilingual

Ownership mindset

Tools

ERP systems

Job description

BreakmarkHR is seeking an Account Strategist to own and grow client accounts after the first AI agent goes live, expanding value across supply chain and beyond. You will lead a mix of account management, process consulting and expansion selling, with day-30 onboarding and quarterly ARR targets.

In this role you will map processes on-site, build a compelling business case, and convert PoCs into Phase 2 contracts by day 90, while maintaining retention and renewals and working closely with