SSL IT Intern

ContiTech; San Luis Potosí; On-site; MXN 89,000 - 134,000; Full time

Job summary

Continental’s ContiTech division seeks an IT support intern in Mexico. You will manage incidents, resolve requests, and help install and configure DS/SF OS images and printers. The role involves reporting, user profile setup, software inventory, and contributing to local and corporate IT projects.

The position requires progressing through final semesters of relevant engineering study, basic networking, and Windows proficiency, with intermediate English and proactive, responsible work habits.

Qualifications

• Currently enrolled in the final semesters of a degree in Systems Engineering, Telecommunications Engineering, or a related field.
• Basic knowledge of networking.
• Basic knowledge of Windows 10 and Windows 11.
• Intermediate English proficiency.
• Basic knowledge of cabling.
• Proactive.
• Responsible.

Responsibilities

• Manage and resolve incidents and new user requests in the ticketing system.
• Create reports.
• Install and configure networked computers using the DS operating system image.
• Install and configure networked computers using the SF operating system image.
• Configure user profiles on DS computers.
• Install, configure, and maintain software inventory.
• Install and configure printers and scanners.
• Manage the DHCP server (QIP).
• Monitor and perform the necessary actions on security checkpoints for DS computers.
• Execute and participate in local and corporate IT projects.
• Create and update procedures, manuals, and work instructions.
• Perform tasks assigned by the supervisor.

Skills

Networking

Windows 10/11

English (intermediate)

Cabling

Proactive

Responsible

Education

Systems Engineering

Telecommunications Engineering

Job description

Company Description

Continental develops pioneering technologies and services for the sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machinery, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs approximately 200,000 people across 56 countries and markets.

Guided by the vision of being the customer’s first choice for material-based solutions, the ContiTech group sector focuses on development expertise and materials knowledge for rubber, plastic, metal, and textile products and systems. These can also be equipped with electronic components to optimize their functionality for specific applications and services. ContiTech’s industrial growth areas primarily focus on the energy, agriculture, construction, and surfaces sectors. In addition, ContiTech serves the automotive, transportation, and rail industries.

Job Description

• Manage and resolve incidents and new user requests in the ticketing system.

• Create reports.

• Install and configure networked computers using the DS operating system image.

• Install and configure networked computers using the SF operating system image.

• Configure user profiles on DS computers.

• Install, configure, and maintain software inventory.

• Install and configure printers and scanners.

• Manage the DHCP server (QIP).

• Monitor and perform the necessary actions on security checkpoints for DS computers.

• Execute and participate in local and corporate IT projects.

• Create and update procedures, manuals, and work instructions.

• Perform tasks assigned by the supervisor.

Qualifications

• Currently enrolled in the final semesters of a degree in Systems Engineering, Telecommunications Engineering, or a related field.

• Basic knowledge of networking.

• Basic knowledge of Windows 10 and Windows 11.

• Intermediate English proficiency.

• Basic knowledge of cabling.

• Proactive.

• Responsible.

Additional Information

At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [e-mail] or contact US Recruiting at 800-821-2727. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.