SSL IT Intern

Continental Group Sector ContiTech; San Luis Potosí; On-site; MXN 140,000 - 230,000; Full time

Job summary

Continental ContiTech in Mexico is seeking an IT student in the final semesters to support our IT Operations onsite. You will handle incidents, manage the ticketing system, and help create reports while gaining hands-on experience with OS images and software inventory.

You will configure user profiles, set up printers and scanners, and assist in local and corporate IT projects under supervision. A proactive, responsible student with basic networking and Windows knowledge will thrive in this role.

Qualifications

• Currently enrolled in the final semesters of a degree in Systems Engineering, Telecommunications Engineering, or a related field.
• Basic knowledge of networking.
• Basic knowledge of Windows 10 and Windows 11.
• Basic knowledge of cabling.
• Proactive.
• Responsible.

Responsibilities

• Manage and resolve incidents and new user requests in the ticketing system.
• Create reports.
• Install and configure networked computers using the DS operating system image.
• Install and configure networked computers using the SF operating system image.
• Configure user profiles on DS computers.
• Install, configure, and maintain software inventory.
• Install and configure printers and scanners.
• Manage the DHCP server (QIP).
• Monitor and perform the necessary actions on security checkpoints for DS computers.
• Execute and participate in local and corporate IT projects.
• Create and update procedures, manuals, and work instructions.
• Perform tasks assigned by the supervisor.

Skills

Basic networking

Windows 10/11

Cabling basics

Education

Final semesters in Systems Engineering or Telecommunications Engineering

Tools

DS OS image

SF OS image

DHCP server tools

Job description

Continental develops pioneering technologies and services for the sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machinery, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs approximately 200,000 people across 56 countries and markets.

Guided by the vision of being the customer’s first choice for material-based solutions, the ContiTech group sector focuses on development expertise and materials knowledge for rubber, plastic, metal, and textile products and systems. These can also be equipped with electronic components to optimize their functionality for specific applications and services. ContiTech’s industrial growth areas primarily focus on the energy, agriculture, construction, and surfaces sectors. In addition, ContiTech serves the automotive, transportation, and rail industries.

Job Description

Manage and resolve incidents and new user requests in the ticketing system.

Create reports.

Install and configure networked computers using the DS operating system image.

Install and configure networked computers using the SF operating system image.

Configure user profiles on DS computers.

Install, configure, and maintain software inventory.

Install and configure printers and scanners.

Manage the DHCP server (QIP).

Monitor and perform the necessary actions on security checkpoints for DS computers.

Execute and participate in local and corporate IT projects.

Create and update procedures, manuals, and work instructions.

Perform tasks assigned by the supervisor.

Qualifications

Currently enrolled in the final semesters of a degree in Systems Engineering, Telecommunications Engineering, or a related field.

Basic knowledge of networking.

Basic knowledge of Windows 10 and Windows 11.

Basic knowledge of cabling.

Proactive.

Responsible.

Additional Information

At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.