Spa Front Desk Concierge - Reservations & Guest Care

montage; México; On-site; MXN 83,000 - 138,000; Full time

Job summary

Montage International in Mexico is seeking a friendly Spa Receptionist to warmly greet guests, answer inquiries, and accurately enter spa reservations into our systems. The role involves describing spa services and promos, guiding guests through the spa ambiance, assisting with gift certificates and retail sales, and keeping the front desk and retail area organized and welcoming.

Candidates should have a high school diploma or equivalent; a Bachelor's degree is preferred, and prior front desk or

Qualifications

• High school or equivalent education required.
• Bachelor's Degree preferred.
• Previous Front Desk/Reservations experience preferred.

Responsibilities

• Provide five star service to spa guests and members, schedule appointments, and assist with inquiries and spa reservations.
• Assist with gift certificate sales, handling calls, sales and guest concerns.
• Retail support through restocking, inventory assistance and sales.
• Assist front desk guests and maintain cleanliness of reception and retail areas.

Skills

Customer service

Communication

Education

High school or equivalent

Bachelor's Degree preferred

Job description

Montage International in Mexico is seeking a friendly Spa Receptionist to warmly greet guests, answer inquiries, and accurately enter spa reservations into our systems. The role involves describing spa services and promos, guiding guests through the spa ambiance, assisting with gift certificates and retail sales, and keeping the front desk and retail area organized and welcoming.

Candidates should have a high school diploma or equivalent; a Bachelor's degree is preferred, and prior front desk or