Spa Front Desk Concierge – Reservations & Guest Experience

Montage International; Baja California Sur; On-site; MXN 134,000 - 201,000; Full time

Job summary

Montage International in Baja California Sur seeks a Spa Receptionist to deliver outstanding guest service, manage spa reservations, and convey the luxurious ambiance of our spa. You will greet guests, answer inquiries, and smoothly enter bookings into our reservation system.

The role rewards detail-oriented, friendly individuals with prior front desk or reservations experience and a passion for hospitality. Experience with promotions, gift certificates, and retail support is a plus.

Qualifications

• High school or equivalent education required.
• Bachelor’s Degree preferred.
• Previous Front Desk/Reservations experience preferred.

Responsibilities

• Greet guests and assist with spa reservations and inquiries.
• Describe spa services and promotions to guests.
• Process bookings in reservation software accurately.
• Support front desk duties and maintain reception/retail area.

Skills

Customer service

Communication

Multitasking

Sales support

Education

High school or equivalent education

Bachelor’s Degree preferred

Job description

Montage International in Baja California Sur seeks a Spa Receptionist to deliver outstanding guest service, manage spa reservations, and convey the luxurious ambiance of our spa. You will greet guests, answer inquiries, and smoothly enter bookings into our reservation system.

The role rewards detail-oriented, friendly individuals with prior front desk or reservations experience and a passion for hospitality. Experience with promotions, gift certificates, and retail support is a plus.