Solution Engineer I - Hybrid, Career Growth & Benefits

Solaris Laser; Estado de México; Hybrid; MXN 420,000 - 660,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health Insurance for employees

Career path in Software team

Performance merit increase

Job summary

Dover Imaging & Identification (DII) seeks a Software Solution Engineer to design and configure software solutions based on customer requirements, test configurations, and document the results. The role supports the Solution Consultant and Project Manager in reviewing technical specs and liaising with customers and OEM partners.

You will install CoLOS software at customer sites when needed, hand off to Service Delivery, and contribute to process improvements.

Qualifications

• Software Engineering background with knowledge on SQL relational databases and OO programming languages: .NET (preferred), Windows Workflow, Java, Python.
• Aptitude for quickly learning new software tools and computer hardware.
• Experience in developing/configuring software solutions, including ability to test, install and validate performance against project deliverables.
• Understanding of software development and service delivery methodology.
• Must be fluent in English.
• Excellent verbal and written communication skills at all levels.

Responsibilities

• Review final sales proposal document before starting design and configuration, and escalate to immediate manager/project manager for any issue
• Write the Detailed Design Specification documentation based on the required Software deliverables for the project
• Strategically execute the software engineering process and activities aligned with the agreed project plan
• Meet the customer’s expectation within the development and configuration schedule and budget
• Escalate out of scope requests to the project manager for approval
• Utilize Standard Solution Packages as the starting point for configuration or Solution Engineering work on all customer projects
• Responsible for performing in-house verification of the configured solutions
• Install CoLOS software solutions at customer sites when necessary; this may require on-site installation for certain customers and certain projects requiring more complex CoLOS solutions
• Handover of the configured solution for review and validation with the Service Delivery Engineer
• Creation and delivery of the hand-off package for the Customer Service Helpdesk
• Support escalated installation, FAT and SAT issues
• Contribute to the Solution Engineering standards project as well as other specific projects to improve process and tools

Skills

SQL

.NET

Windows Workflow

Java

Python

Education

Bachelor's degree in Computer Science or related

Tools

MS SQL Databases

ODBC

Visual Basic

Job description

Dover Imaging & Identification (DII) seeks a Software Solution Engineer to design and configure software solutions based on customer requirements, test configurations, and document the results. The role supports the Solution Consultant and Project Manager in reviewing technical specs and liaising with customers and OEM partners.

You will install CoLOS software at customer sites when needed, hand off to Service Delivery, and contribute to process improvements.