Solution Architecture & Customer Integrations

Ingram Micro, Inc.; Ciudad de México; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Ingram Micro in Mexico City seeks a Xvantage Tech Leader LATAM to drive technical delivery of integrations, translating business needs into scalable solutions and guiding customers from discovery to go-live across LATAM.

You will collaborate with Sales, Engineering, and Regional XI Advisors to design architectures, enable adoption of APIs, MCP, and Integration Hub, and accelerate customer success across the region.

Qualifications

• Bachelor's degree in CS, Engineering, IT, or related field.
• 5+ years in Solution Architecture, Technical Consulting, Systems Integration, or Platform Engineering.
• Experience with APIs, enterprise integrations, and customer-facing technical roles.
• Advanced English and Spanish required; Portuguese is a plus.

Responsibilities

• Design and validate integration architectures aligned with customer requirements.
• Support discovery sessions and translate business needs into technical solutions.
• Guide customers through implementation, onboarding, and go-live.
• Act as the regional technical expert for XI initiatives across LATAM.
• Drive adoption of Xvantage integration capabilities and best practices.
• Collaborate with cross-functional teams to resolve technical challenges and accelerate customer success.

Skills

APIs

REST

JSON

Stakeholder management

Communication

Education

Bachelor's degree in CS/Engineering/IT

Tools

Integration Hub

MCP

ERP Integrations

Job description

Xvantage Tech Leader LATAM

Solution Architecture & Customer Integrations

Mission: Turn integration strategies into successful customer implementations across LATAM.

About the Role

As a Xvantage Tech Leader LATAM, you will lead the technical delivery of Xvantage Integrations by helping customers design, implement, and scale integration solutions that drive business growth and platform adoption.

Working closely with customers, Sales, Engineering, and Regional XI Advisors, you will translate business needs into scalable technical solutions leveraging APIs, ETO, Integration Hub, MCP, and future Xvantage capabilities.

Key Responsibilities

• Design and validate integration architectures aligned with customer requirements.
• Support discovery sessions and translate business needs into technical solutions.
• Guide customers through implementation, onboarding, and go-live.
• Act as the regional technical expert for XI initiatives across LATAM.
• Drive adoption of Xvantage integration capabilities and best practices.
• Collaborate with cross-functional teams to resolve technical challenges and accelerate customer success.

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or related field.
• 5+ years of experience in Solution Architecture, Technical Consulting, Systems Integration, or Platform Engineering.
• Experience with APIs, enterprise integrations, and customer-facing technical roles.
• Strong communication and stakeholder management skills.
• Advanced English and Spanish required; Portuguese is a plus.

Preferred Experience

APIs, REST, JSON, ERP Integrations, eCommerce Platforms, Middleware, Cloud Technologies, AI Integrations, MCP, Technical Presales, and Solution Architecture.

Why Join Ingram Micro?

Join one of Ingram Micro's most strategic growth initiatives and help shape the future of customer connectivity across LATAM. You'll work with regional and global teams to deliver innovative integration solutions that drive platform adoption, automation, and measurable business outcomes.

Let’s shape tomorrow.