LATAM Solution Architect — Customer Integrations

Ingram Micro, Inc.; Ciudad de México; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Ingram Micro in Mexico City seeks a Xvantage Tech Leader LATAM to drive technical delivery of integrations, translating business needs into scalable solutions and guiding customers from discovery to go-live across LATAM.

You will collaborate with Sales, Engineering, and Regional XI Advisors to design architectures, enable adoption of APIs, MCP, and Integration Hub, and accelerate customer success across the region.

Qualifications

• Bachelor's degree in CS, Engineering, IT, or related field.
• 5+ years in Solution Architecture, Technical Consulting, Systems Integration, or Platform Engineering.
• Experience with APIs, enterprise integrations, and customer-facing technical roles.
• Advanced English and Spanish required; Portuguese is a plus.

Responsibilities

• Design and validate integration architectures aligned with customer requirements.
• Support discovery sessions and translate business needs into technical solutions.
• Guide customers through implementation, onboarding, and go-live.
• Act as the regional technical expert for XI initiatives across LATAM.
• Drive adoption of Xvantage integration capabilities and best practices.
• Collaborate with cross-functional teams to resolve technical challenges and accelerate customer success.

Skills

APIs

REST

JSON

Stakeholder management

Communication

Education

Bachelor's degree in CS/Engineering/IT

Tools

Integration Hub

MCP

ERP Integrations

Job description

Ingram Micro in Mexico City seeks a Xvantage Tech Leader LATAM to drive technical delivery of integrations, translating business needs into scalable solutions and guiding customers from discovery to go-live across LATAM.

You will collaborate with Sales, Engineering, and Regional XI Advisors to design architectures, enable adoption of APIs, MCP, and Integration Hub, and accelerate customer success across the region.