ServiceNow ITSM Developer – Automate IT Ops & Workflows

Tata Consultancy Services; Región Centro; Presencial; MXN 420.000 - 780.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major Medical Insurance

Life Insurance

Grocery Vouchers

Christmas Bonus

Vacation days (Mexican labor law)

Profit Sharing (PTU)

Descripción de la vacante

Tata Consultancy Services is seeking a ServiceNow ITSM Developer in Mexico to design, develop, customize, and maintain ServiceNow applications, automating IT and business processes.

The role focuses on ITSM modules, service catalogs, workflow automation, and system integrations with English communication required. 3+ years of hands-on experience and a Bachelor's degree are expected, with full-time employment and Mexican labor benefits provided.

Formación

• Bachelor's degree in computer science, information technology, or related field.
• 3+ years of hands-on ServiceNow development experience.
• Strong communication skills in English.

Responsabilidades

• Develop, configure, and customize ServiceNow ITSM modules (Incident, Request, Problem, Change, Knowledge).
• Design Service Catalog items and approval workflows.
• Build workflows and process automation with Flow Designer, Integration Hub, and Workflow Editor.
• Develop and support integrations via REST APIs, SOAP Web Services, MID Server, and Integration Hub Spokes.
• Create and maintain Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, and notifications.
• Participate in Agile development, code reviews, and deployments.

Conocimientos

ServiceNow development

English communication

Educación

Bachelor's degree in CS/IT

Herramientas

REST APIs

SOAP Web Services

MID Server

Integration Hub Spokes

Flow Designer

Workflow Editor

Approval Policies

Descripción del empleo

Tata Consultancy Services is seeking a ServiceNow ITSM Developer in Mexico to design, develop, customize, and maintain ServiceNow applications, automating IT and business processes.

The role focuses on ITSM modules, service catalogs, workflow automation, and system integrations with English communication required. 3+ years of hands-on experience and a Bachelor's degree are expected, with full-time employment and Mexican labor benefits provided.