ServiceNow ITSM Developer – Automate IT Ops & Workflows

Tata Consultancy Services

Región Centro

Presencial

MXN 420.000 - 780.000

Jornada completa

Hace 2 días
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Ventajas ofrecidas por este puesto de trabajo

Major Medical Insurance
Life Insurance
Grocery Vouchers
Christmas Bonus
Vacation days (Mexican labor law)
Profit Sharing (PTU)

Descripción de la vacante

Tata Consultancy Services is seeking a ServiceNow ITSM Developer in Mexico to design, develop, customize, and maintain ServiceNow applications, automating IT and business processes.

The role focuses on ITSM modules, service catalogs, workflow automation, and system integrations with English communication required. 3+ years of hands-on experience and a Bachelor's degree are expected, with full-time employment and Mexican labor benefits provided.

Formación

  • Bachelor's degree in computer science, information technology, or related field.
  • 3+ years of hands-on ServiceNow development experience.
  • Strong communication skills in English.

Responsabilidades

  • Develop, configure, and customize ServiceNow ITSM modules (Incident, Request, Problem, Change, Knowledge).
  • Design Service Catalog items and approval workflows.
  • Build workflows and process automation with Flow Designer, Integration Hub, and Workflow Editor.
  • Develop and support integrations via REST APIs, SOAP Web Services, MID Server, and Integration Hub Spokes.
  • Create and maintain Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, and notifications.
  • Participate in Agile development, code reviews, and deployments.

Conocimientos

ServiceNow development
English communication

Educación

Bachelor's degree in CS/IT

Herramientas

REST APIs
SOAP Web Services
MID Server
Integration Hub Spokes
Flow Designer
Workflow Editor
Approval Policies

Descripción del empleo

Tata Consultancy Services is seeking a ServiceNow ITSM Developer in Mexico to design, develop, customize, and maintain ServiceNow applications, automating IT and business processes.

The role focuses on ITSM modules, service catalogs, workflow automation, and system integrations with English communication required. 3+ years of hands-on experience and a Bachelor's degree are expected, with full-time employment and Mexican labor benefits provided.

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