Senior Software Development Manager

HSBC; Toluca; Híbrido; MXN 1.800.000 - 2.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

HSBC is seeking a Senior Software Development Manager to lead the Americas API ecosystem from Toluca, Mexico. You will define engineering strategy, guide architecture, and build high-performing teams delivering secure, observable, and reliable APIs across the Americas.

You will partner with product, cybersecurity, data, and business leaders to align investments with customer value while ensuring production stability and regulatory compliance. Hybrid work arrangement is offered.

Formación

• Experience building and operating enterprise API or distributed platforms.
• Experience leading multiple engineering teams in a large/global organization.
• Deep knowledge of API design, microservices, cloud platforms, containers, CI/CD, observability, security and SRE.
• Strong understanding of OAuth 2.0, OpenID Connect, mutual TLS, secrets and certificate management, threat modelling, rate limiting and zero-trust.
• Track record of modernizing complex platforms while maintaining production stability and control obligations.
• Ability to connect technical investment to customer, commercial, risk and productivity outcomes; able to communicate with executive stakeholders.
• Bachelor's degree in computer science, engineering or a related field, or equivalent practical experience

Responsabilidades

• Own the technical strategy and multi-year engineering roadmap for API platforms and lifecycle management.
• Lead architecture decisions for REST and event-driven interfaces, microservices, identity and access, and cloud-native deployment.
• Establish and govern API standards covering design, security, documentation, testing, and retirement.
• Create reusable platform capabilities and self-service workflows for publishing and consuming APIs.
• Lead design reviews, evaluate critical implementation choices, and coach engineers through incidents.
• Partner with product and business leaders to prioritize investments and define service-level objectives.
• Ensure engineering quality and operational readiness, including automated testing and CI/CD controls.

Educación

Bachelor's degree in computer science or related field

Herramientas

Containers

Kubernetes

CI/CD tooling

Descripción del empleo

Senior Software Development Manager

Location: Toluca, Mexico State, MX, 50071

Brand: HSBC

Area of Interest: Technology

Closing Date: Hybrid Worker

Date: 13 Oct 2026

Job description

Role purpose

The Senior Software Development Manager leads the engineering organization responsible for the Americas API ecosystem. The role combines deep technical leadership with full people accountability. You will define engineering direction, guide architecture and standards, grow high-performing teams, and ensure APIs are secure, reusable, observable and reliable from design through retirement. Working closely with product, enterprise architecture, cybersecurity, data, operations and business leaders, you will turn an API-first strategy into measurable customer and commercial outcomes.

Main activities

• Own the technical strategy and multi-year engineering roadmap for API platforms, gateways, service connectivity, developer tooling and API lifecycle management across the Americas.
• Lead architecture decisions for REST and event-driven interfaces, microservices, identity and access, traffic management, versioning, resiliency, observability and cloud-native deployment patterns.
• Establish and govern API standards covering design, security, data classification, documentation, testing, release, consumption, deprecation and retirement.
• Create reusable platform capabilities and self-service workflows that allow product teams to publish and consume APIs safely and quickly.
• Remain close to the technology by leading design reviews, evaluating critical implementation choices, reviewing production health and coaching engineers through complex incidents and trade-offs.
• Partner with product and business leaders to prioritize platform investments, define service-level objectives, quantify value and manage delivery across competing demands.
• Own engineering quality and operational readiness, including automated testing, CI/CD controls, capacity, disaster recovery, incident management, problem management and continuous improvement.
• Ensure compliance with cybersecurity, privacy, architecture, records, third-party and regulatory requirements; close control gaps with durable engineering solutions.
• Manage strategic vendors and platform partners, including technical evaluation, delivery performance, risk and cost effectiveness.
• Use engineering metrics and customer feedback to improve adoption, reliability, productivity and total cost of ownership.

Requirements

• Strong experience in software engineering, including substantial experience building and operating enterprise API or distributed platforms.
• Demonstrated experience leading multiple engineering teams and managers in a large, global or matrixed organization.
• Deep knowledge of API design and management, microservices, cloud platforms, containers, CI/CD, observability, security and site reliability practices.
• Strong understanding of OAuth 2.0, OpenID Connect, mutual TLS, secrets and certificate management, threat modelling, rate limiting and zero-trust principles.
• Track record of modernizing complex platforms while maintaining production stability and meeting control obligations.
• Ability to connect technical investment to customer, commercial, risk and productivity outcomes and communicate effectively with executive stakeholders.
• Bachelor's degree in computer science, engineering or a related field, or equivalent practical experience

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.