Head of API Platforms - Hybrid, Americas

HSBC Holdings plc; Toluca; Híbrido; MXN 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

HSBC Holdings plc in Toluca, Mexico State, MX, is seeking a Senior Engineering Manager for API Platforms to lead the Americas API ecosystem. You will define engineering direction, drive architecture and standards, and grow high-performing teams to deliver secure, reusable APIs with observability and reliability from design through retirement.

The role collaborates with product, cybersecurity, data, operations, and business leaders to translate an API-first strategy into measurable customer and

Formación

• Strong experience in software engineering, including substantial experience building and operating enterprise API or distributed platforms.
• Demonstrated experience leading multiple engineering teams and managers in a large, global or matrixed organization.
• Deep knowledge of API design and management, microservices, cloud platforms, containers, CI/CD, observability, security and site reliability practices.
• Strong understanding of OAuth 2.0, OpenID Connect, mutual TLS, secrets and certificate management, threat modelling, rate limiting and zero-trust principles.
• Track record of modernizing complex platforms while maintaining production stability and meeting control obligations.
• Ability to connect technical investment to customer, commercial, risk and productivity outcomes and communicate effectively with executive stakeholders.
• Bachelor's degree in computer science, engineering or a related field, or equivalent practical experience

Responsabilidades

• Own the technical strategy and multi-year engineering roadmap for API platforms, gateways, service connectivity, developer tooling and API lifecycle management across the Americas.
• Lead architecture decisions for REST and event-driven interfaces, microservices, identity and access, traffic management, versioning, resiliency, observability and cloud-native deployment patterns.
• Establish and govern API standards covering design, security, data classification, documentation, testing, release, consumption, deprecation and retirement.
• Create reusable platform capabilities and self-service workflows that allow product teams to publish and consume APIs safely and quickly.
• Remain close to the technology by leading design reviews, evaluating critical implementation choices, reviewing production health and coaching engineers through complex incidents and trade-offs.
• Partner with product and business leaders to prioritize platform investments, define service-level objectives, quantify value and manage delivery across competing demands.
• Own engineering quality and operational readiness, including automated testing, CI/CD controls, capacity, disaster recovery, incident management, problem management and continuous improvement.
• Ensure compliance with cybersecurity, privacy, architecture, records, third-party and regulatory requirements; close control gaps with durable engineering solutions.
• Manage strategic vendors and platform partners, including technical evaluation, delivery performance, risk and cost effectiveness.
• Use engineering metrics and customer feedback to improve adoption, reliability, productivity and total cost of ownership.

Conocimientos

APIs and platforms

Microservices

Cloud platforms

CI/CD

Security

Educación

Bachelor's degree in CS/Engineering

Herramientas

Kubernetes

OAuth 2.0

OpenID Connect

Descripción del empleo

HSBC Holdings plc in Toluca, Mexico State, MX, is seeking a Senior Engineering Manager for API Platforms to lead the Americas API ecosystem. You will define engineering direction, drive architecture and standards, and grow high-performing teams to deliver secure, reusable APIs with observability and reliability from design through retirement.

The role collaborates with product, cybersecurity, data, operations, and business leaders to translate an API-first strategy into measurable customer and