Senior ServiceNow Platform Designer & Stakeholder Lead

QUALCOMM, Inc.; Ciudad de México; Ibrido; MXN 900.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Qualcomm Intl Inc., Mexico Branch Office seeks a Staff ServiceNow Systems Analyst to lead requirements, analyze processes, and design solutions within the ServiceNow platform team. This role focuses on functional leadership and stakeholder engagement to deliver modernization and greenfield initiatives.

The ideal candidate will bring deep platform experience, design judgment, and the ability to influence decisions across IT and business stakeholders in a large enterprise environment.

Competenze

• 3+ years IT-relevant work experience with Full-stack Application Development (e.g., Java, Python, JavaScript)
• 3+ years of IT-relevant work experience with a Bachelor's degree in a technical field OR 5+ years without a Bachelor’s degree
• 1+ year of data structures, algorithms, and data stores

Mansioni

• Lead requirements discovery, process analysis, and solution design as part of the ServiceNow Platform Team.
• Define functional designs aligned with enterprise standards and architectural direction.
• Collaborate with architects and developers to ensure design intent is well understood.

Conoscenze

ITSM

SPM

APM/EA

IRM

HAM

SPO

Now Assist

ServiceNow platform capabilities

Formazione

Bachelor's degree in a technical field

5+ years IT-relevant work experience without a Bachelor's

Strumenti

None

Descrizione del lavoro

Qualcomm Intl Inc., Mexico Branch Office seeks a Staff ServiceNow Systems Analyst to lead requirements, analyze processes, and design solutions within the ServiceNow platform team. This role focuses on functional leadership and stakeholder engagement to deliver modernization and greenfield initiatives.

The ideal candidate will bring deep platform experience, design judgment, and the ability to influence decisions across IT and business stakeholders in a large enterprise environment.