Senior ServiceNow Developer - Remote & AI Automation

Iron Mountain

Xico

Remote

MXN 900,000 - 1,200,000

Full time

9 days ago

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Benefits offered by this job

Location: Mexico
Competitive compensation and benefits
Flexible work options
Health, wellness, and retirement plans
Continuous learning and growth

Job summary

Iron Mountain seeks an innovative Senior Developer, ServiceNow to join our Enterprise Technology team in Mexico. You will design and customize scalable ServiceNow solutions, integrate critical systems, and deploy Now Assist AI tools to automate workflows and strengthen platform governance.

The role requires 5+ years on ServiceNow, proficiency in JavaScript and ITIL-aligned practices, and CAD certification (CIS preferred).

Qualifications

  • 5+ years of experience developing and maintaining ServiceNow solutions.
  • CAD certification required; CIS preferred.
  • Bachelor’s degree in IT or a related technical field; ITIL knowledge.

Responsibilities

  • Lead Technical Architecture & Customization: design, build, and maintain custom ServiceNow applications and workflows.
  • Advance Now Assist AI Capabilities: develop AI skills and autonomous workflows to increase automation.
  • Maintain Platform Governance & Integrity: manage changes, enforce quality, and oversee ServiceNow upgrades.
  • Bridge Technical & Business Needs: collaborate with Solutions Architects and stakeholders to translate requirements into Agile deliverables.

Skills

JavaScript
ServiceNow API
ITSM
ITOM
SPM
HAM
SAM
CSM
SPO
ITIL
Agile mentoring

Education

Bachelor’s degree in Information Technology or related technical field
CAD Certification
CIS Certification

Tools

ServiceNow

Job description

Iron Mountain seeks an innovative Senior Developer, ServiceNow to join our Enterprise Technology team in Mexico. You will design and customize scalable ServiceNow solutions, integrate critical systems, and deploy Now Assist AI tools to automate workflows and strengthen platform governance.

The role requires 5+ years on ServiceNow, proficiency in JavaScript and ITIL-aligned practices, and CAD certification (CIS preferred).

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