Senior L2 Support Engineer – Remote (Linux/DevOps)

NTT DATA, Inc.; Región Centro; Remote; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Grocery tickets

Saving fund

Christmas bonus (30 days)

Vacation bonus (50%)

Medical insurance

Life insurance

100% home office

Job summary

NTT DATA, Inc. seeks an L2 Support Specialist for our Guadalajara, Jalisco, MX-based remote team. You will engage with global clients, handle Linux-based environments, and contribute to DevOps lifecycle tasks from troubleshooting to deployments.

The ideal candidate has 5–9 years in SDLC/DevOps, strong scripting, and experience with Java, Python, and CI/CD tools. This role offers full remote work with competitive benefits and a focus on international collaboration.

Qualifications

• 5–9 years of SDLC/DevOps experience on Linux platforms.
• Strong Linux scripting/development skills.
• Proficient in Java and Python.
• Good knowledge of scheduling systems and RDBMS.
• Familiar with CI/CD, SVN, Maven, GitLab, Docker and Jenkins.
• Experience with config management tools (Chef, Puppet, Ansible).
• Knowledge of Groovy, Go, JSON, YAML, INI formats.

Responsibilities

• Provide L2 support with a consultative approach to global clients.
• Collaborate with cross‑functional teams across regions.
• Work in a remote setting with flexible hours.
• Participate in deployment, builds, and release processes.

Skills

Linux

Scripting

Java

Python

DevOps tools

CI/CD

Configuration management

Tools

Autosys

CRON

DBMS (MS-SQL/Oracle)

Docker

Jenkins

Git/GitLab

Kubernetes

Job description

NTT DATA, Inc. seeks an L2 Support Specialist for our Guadalajara, Jalisco, MX-based remote team. You will engage with global clients, handle Linux-based environments, and contribute to DevOps lifecycle tasks from troubleshooting to deployments.

The ideal candidate has 5–9 years in SDLC/DevOps, strong scripting, and experience with Java, Python, and CI/CD tools. This role offers full remote work with competitive benefits and a focus on international collaboration.