Senior IT Infrastructure Lead | Cloud, Security & Global Delivery

Efficio; Ciudad de México; On-site; MXN 550,000 - 900,000; Full time

Job summary

Efficio is expanding its Mexico City office and seeks an IT professional to support, improve and maintain regional IT systems. The role involves ensuring availability and security of systems, under the direction of the IT Director, with scope to collaborate across regions.

You will liaise with suppliers, own infrastructure, troubleshoot incidents, and drive technical projects to deliver value for Efficio's clients in North America and beyond.

Qualifications

• Minimum 5 years in a hands-on technical IT role.
• Experience in service delivery environments is preferred.
• Spanish language skills are advantageous.

Responsibilities

• Liaise with suppliers to support regional technical supply chain.
• Own key infrastructure including cloud services and network components.
• Respond to and diagnose networking issues and major incidents.
• Lead internal technical projects through full lifecycle.
• Ensure data and network security and access control.

Skills

MS Office 365

Intune

Azure Active Directory

Azure Services

SharePoint

Jira

Confluence

Education

IT or Business degree

Relevant technical qualifications

Job description

Efficio is expanding its Mexico City office and seeks an IT professional to support, improve and maintain regional IT systems. The role involves ensuring availability and security of systems, under the direction of the IT Director, with scope to collaborate across regions.

You will liaise with suppliers, own infrastructure, troubleshoot incidents, and drive technical projects to deliver value for Efficio's clients in North America and beyond.