Senior IT Business Analyst — Bilingual ERP Transformation

Concentrix; México; Hybrid; MXN 650,000 - 950,000; Full time

Job summary

Concentrix is seeking a Sr. IT Business Analyst - Bilingual in Mexico to lead optimization and standardization across ERP and business systems. This individual contributor role partners with global IT and business stakeholders to deliver improvements across the SDLC.

You will estimate effort, document requirements, develop testing plans, create training materials, and mentor teammates while guiding projects from initiation to implementation.

Qualifications

• Bachelor's degree with 7+ years of relevant experience, or associate degree with 9+ years, or 11+ years total experience.
• Understanding of enterprise business systems architecture and ERP functionality.
• Knowledge of project management principles.
• Experience with manufacturing principles and processes.
• Proficiency in Microsoft Office.
• Strong English communication skills.
• Proven analytical and problem-solving abilities.
• Strong leadership and organizational skills.

Responsibilities

• Lead optimization and standardization efforts across ERP and business systems.
• Gather, analyze, and document functional requirements for projects.
• Develop testing plans and conduct end-user training.
• Mentor analysts and lead IT projects within SDLC.
• Collaborate with Global IT and business stakeholders.
• Review documentation, release notes, and user acceptance testing.

Skills

ERP knowledge

Project management

Analytical thinking

Leadership

English communication

Education

Bachelor's degree

Associate degree

Tools

MS Excel

ERP software

Microsoft Office

Job description

Concentrix is seeking a Sr. IT Business Analyst - Bilingual in Mexico to lead optimization and standardization across ERP and business systems. This individual contributor role partners with global IT and business stakeholders to deliver improvements across the SDLC.

You will estimate effort, document requirements, develop testing plans, create training materials, and mentor teammates while guiding projects from initiation to implementation.