Business Systems Analyst Bilingüe

EmployIT; Yecapixtla; On-site; MXN 600,000 - 1,000,000; Full time

Job summary

EmployIT in Yecapixtla, Morelos, Mexico is seeking a seasoned IT Business Analyst to join our Information Services department on a full-time, on-site basis. The role requires fluent English and hands-on experience across ERP, CRM and BI, with the ability to translate business needs into clear technical specifications.

You will lead cross-functional IS improvement initiatives, coordinate new system implementations, perform ROI analyses, deliver end-user training, and ensure security and disaster

Qualifications

• Bachelor's degree in MIS, CS, BIS, CIS or equivalent practical experience.
• 5+ years of IT experience across ERP, CRM, Intranet, BI, and IT Infrastructure.
• Excellent spoken and written English communication skills.
• Experience as a business analyst in textile or process manufacturing is a strong plus.
• Proficient with Microsoft Office 365 and Microsoft Dynamics.

Responsibilities

• Gather stakeholder requirements and analyze data to define system specs.
• Lead cross-functional IS projects and provide oversight for global improvement initiatives.
• Maintain and optimize existing applications; evaluate software options and coordinate implementations.
• Organize and deliver training to end-users to ensure technology adoption.
• Embed security and disaster recovery practices in all new software projects.

Skills

English fluency

Analytical skills

Stakeholder communication

Problem solving

Self-motivation

Education

Bachelor's degree in MIS/CS/BIS/CIS

Master's degree in Business or CS (plus)

Tools

Microsoft Office 365

Microsoft Dynamics

Job description

Position Overview

Location: Yecapixtla, Morelos, Mexico (100% On-Site)

Language Requirement: Fluent / Advanced English (Mandatory for daily collaboration with global functional teams)

Job Type: Full-Time / Exempt

Department: Information Services

Selection Process: Managed by our recruitment agency in direct collaboration with the client.

Key Responsibilities

• Business & Systems Analysis: Gather stakeholder requirements, analyze data, and formulate system specifications and technical solutions for ERP, BI, CRM, and collaboration tools.
• Project Management: Lead and provide project oversight for global IS continuous improvement initiatives across cross-functional teams.
• Implementation & Optimization: Maintain existing applications, evaluate software options, coordinate new system implementations, and perform cost-benefit/ROI analyses.
• User Training & Adoption: Organize and deliver training to end-users to ensure maximum technology adoption and efficiency.
• Security & Disaster Recovery: Ensure "Security by Design" principles and robust Disaster Recovery planning are embedded in all new software implementations and developments.

Candidate Qualifications

• Education: Bachelor's Degree in MIS, CS, BIS, CIS, or equivalent practical experience. (Master's degree in Business or Computer Science is a plus).
• Experience: 5+ years of IT experience with broad knowledge across ERP, CRM, Intranet, BI, and IT Infrastructure.
• Language Skills: Excellent spoken and written English communication skills (Required).
• Industry Background: Experience as a business analyst within textile or process manufacturing is a strong plus.
• Technical Proficiency: Hands-on experience with Microsoft Office 365 (Teams, SharePoint, Excel, Word, PowerPoint). Proficient with Microsoft Dynamics is a huge PLUS.
• Key Competencies: Strong analytical and troubleshooting skills, ability to convey technical concepts to non-technical stakeholders, self-motivated, and comfortable working under pressure.