Senior Global B2B Order Management Lead

Amazon; Ciudad de México; Presencial; MXN 781.200 - 1.004.400; Jornada completa

Descripción de la vacante

Amazon is looking for a Sr. Order Management Lead in Mexico City. You will manage order management processes for customers and partners, ensuring efficiency and adherence to SLAs while working cross-functionally with various teams.

The ideal candidate will possess significant experience in business management, strong communication skills, and a deep understanding of order processing and logistics. A Bachelor's degree is required, along with proficiency in relevant tools. Join us to make an impactful contribution in a dynamic environment.

Formación

• 5+ years of finance, business management, and sales operations experience.
• Experience defining and implementing sales processes.
• Fluent in English, both written and spoken.

Responsabilidades

• Manage and track Order Management tasks for partners.
• Communicate with B2B partners regarding orders and billing.
• Ensure SLAs are met for all orders.

Conocimientos

Order Management

Communication skills

Process improvement

Customer support

Educación

Bachelor's degree in Business Administration, Finance, or related field

Herramientas

MS Office

Salesforce

NetSuite

Jira

Descripción del empleo

Amazon is looking for a Sr. Order Management Lead in Mexico City. You will manage order management processes for customers and partners, ensuring efficiency and adherence to SLAs while working cross-functionally with various teams.

The ideal candidate will possess significant experience in business management, strong communication skills, and a deep understanding of order processing and logistics. A Bachelor's degree is required, along with proficiency in relevant tools. Join us to make an impactful contribution in a dynamic environment.