Senior Field Tech: Windows & Printer Support Pro

NTT DATA, Inc.; Mazatlán; On-site; MXN 180,000 - 240,000; Full time

Job summary

NTT DATA in Mazatlan, Sinaloa, Mexico is seeking a Field Tech Senior Representative to perform basic configuration of desktops, notebooks, and printers, and to support client IT needs on site or remotely as required.

The role involves assisting with simple parts replacement and repair, requiring basic Windows knowledge and strong client service skills; travel may be required to support clients.

Qualifications

• Basic knowledge of Windows operating systems.
• Experience configuring desktops/notebooks and printers.
• Willingness to travel to client sites as needed.

Responsibilities

• Performs basic configuration of desktop / notebook / printers.
• May assist with simple parts replacement and repair on desktops / notebooks / printers.
• Travel may be required and client service skills are essential.

Skills

Desktop configuration

Printer configuration

Windows basics

Customer service basics

Travel willingness

Job description

NTT DATA in Mazatlan, Sinaloa, Mexico is seeking a Field Tech Senior Representative to perform basic configuration of desktops, notebooks, and printers, and to support client IT needs on site or remotely as required.

The role involves assisting with simple parts replacement and repair, requiring basic Windows knowledge and strong client service skills; travel may be required to support clients.