Field Tech Senior Representative

NTT DATA, Inc.; Mazatlán; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

NTT DATA in Mazatlan, Sinaloa, Mexico is seeking a Field Tech Senior Representative to perform basic configuration of desktops, notebooks, and printers, and to support client IT needs on site or remotely as required.

The role involves assisting with simple parts replacement and repair, requiring basic Windows knowledge and strong client service skills; travel may be required to support clients.

Formación

• Basic knowledge of Windows operating systems.
• Experience configuring desktops/notebooks and printers.
• Willingness to travel to client sites as needed.

Responsabilidades

• Performs basic configuration of desktop / notebook / printers.
• May assist with simple parts replacement and repair on desktops / notebooks / printers.
• Travel may be required and client service skills are essential.

Conocimientos

Desktop configuration

Printer configuration

Windows basics

Customer service basics

Travel willingness

Descripción del empleo

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Field Tech Senior Representative to join our team in Mazatlan, Sinaloa (MX-SIN), Mexico (MX).

• Performs basic configuration of desktop / notebook /printers.
• May assist with simple parts replacement and repair on desktops /notebooks/ printers.
• Travel may be required
• Basic knowledge of Windows operating
• Basic client service skills

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .