Senior Enterprise Services Consultant

Proofpoint; México; Presencial; MXN 650.000 - 900.000; Jornada completa

Descripción de la vacante

Proofpoint seeks a proactive Professional Services Consultant to lead deployments for enterprise customers, working closely with senior stakeholders and technical teams. The role emphasizes hands-on installation, configuration, troubleshooting, and driving customer success across Proofpoint solutions.

You will train customers and partners, document architectures, and coordinate with internal teams to resolve issues and deliver on commitments.

Formación

• 5+ years in a customer-facing technical role.
• Experience in large enterprise email environments.
• Unix/Linux administration skills.
• Strong knowledge of Internet protocols (HTTP, SMTP, IMAP, LDAP, PKI).
• Able to communicate with both technical and non-technical stakeholders.

Responsabilidades

• Lead implementations of Proofpoint solutions for enterprise customers.
• Install, configure, troubleshoot, and document deployments.
• Provide training and technical guidance to customers and partners.
• Engage with senior customer stakeholders to ensure success and satisfaction.
• Coordinate cross-team activities to resolve complex issues and ensure project delivery.

Conocimientos

Linux/Unix

Networking concepts

Email systems

Customer-facing

Troubleshooting

Herramientas

Sendmail

Descripción del empleo

Proofpoint seeks a proactive Professional Services Consultant to lead deployments for enterprise customers, working closely with senior stakeholders and technical teams. The role emphasizes hands-on installation, configuration, troubleshooting, and driving customer success across Proofpoint solutions.

You will train customers and partners, document architectures, and coordinate with internal teams to resolve issues and deliver on commitments.